I had a very unpleasant stay at Royal Residency. The room was not clean, the staff was unresponsive, and basic amenities like towels, hot water, and Wi-Fi were missing or not working. The photos shown on MakeMyTrip were completely misleading — the actual condition of the hotel was far below expectations.
Despite multiple complaints to the front desk, no action was taken. This kind of experience is unacceptable, especially for the price charged. I strongly urge MakeMyTrip to verify such listings and ensure proper quality standards.