*positive aspects*
*scenic resort entrance* surrounded by coconut and mango trees, creating a pleasant ambiance. *parking & check-in* ample parking space and quick check-in process, with the possibility of early check-in. *spacious wooden cottage* accommodates up to 6 people with comfortable beds. *cooperative staff* accessible and helpful. *outdoor activities* includes hi-rope course, badminton, football, cricket, and more. *nature experience* opportunity to pick amla from surrounding trees. *adventure options* zipline, kayaking, and river rafting with additional charges. *areas for improvement*
*road access* difficult access road; recommended to consult locals for better routes. *lighting* insufficient lighting in both the cottage and the washroom. *washroom ventilation* needs improvement to reduce heat and humidity. *amenities* lack of nearby shops, so guests should bring essentials. *swimming pool* adding a swimming pool would enhance the experience, especially given the hot weather. *pricing* the stay feels overpriced considering the overall experience.
Rockhill Adventures and Resorts has replied on Fri Nov 15 16:20:12 IST 2024
Dear Mr Parag,
Thank you for your detailed feedback! We're glad you appreciated the scenic ambiance, spacious cottages, and engaging outdoor activities. It's heartening to hear that our staff made your stay comfortable and that you enjoyed the natural setting and adventure options we offer.
We also value your constructive suggestions regarding road access, lighting, ventilation, and amenities. These points will be reviewed carefully as we strive to enhance our guests' experience. Adding a swimming pool is an excellent suggestion, and we’ll certainly consider it for the future.
Thank you once again for taking the time to share your thoughts; they help us grow and improve. We hope to welcome you again!
Regards
Team Rockhill Adventures and Resorts