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Review Of Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Bholav, Bharuch
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
731 Ratings, 440 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 3
- 5
- 4
- 4
- 5
- 2
- 5
- 1
- 2
Reviews Summary
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This property in Bharuch has become a popular spot due to its convenient location near the railway station and highway, making it perfect for business and family stays. Guests appreciate the clean and spacious rooms, friendly staff, and a good variety of food. The hotel maintains high hygiene standards and offers a pleasant ambience, especially in its restaurant. While some rooms can feel a bit small, the overall experience of comfort and service remains commendable, making it a reliable choice in the area.
Sort by:
Positive first
5.0
Excellent Stay
kaushik d.business
Have been staying hear whenever I am in Bharuch for the last one year..Location, food, service delevery is perfect for a business traveler..some renovation is on but did not find anything missing Have been staying hear whenever I am in Bharuch for the last one year..Location, food, service delevery is perfect for a business traveler..some renovation is on but did not find anything missing.
Room: Deluxe King or Twin
4.0
Good Stay
aqeel b.solo
Overall stay was good but property needs to be maintained now being old one . Renovation is very much required and being at prime location in bharuch can attract more response if good renovation is done of the property. Food taste was excellent at least breakfast which I had. As dinner was not included
Room: Deluxe King or Twin
2.0
Horrible
suresh k.business
Reached late and found the found the front office unfriendly, lack basic courtesy and mannerisms… check during night with the service team that the tea is served all throughout ..,but early morning when enquired, one Rupesh roughly refused as we hv done a mistake by calling in morning
Room: Deluxe King or Twin
1.0
No Hot Water in washroom
vaibhav p.business
No hot water for bath during my stay. They neither informed during check-In. Entire hotel does not have any hot water supply due to some pump failure. But we expect front desk manager to inform before check-in
Room: Deluxe King or Twin
2.0
Factual
rupali m.family
A room which was given had a paste control on same day morning. After this was bought to the notice room was changed. Another room also have the smell. Staff was unable to take a decision. She just said she is new and trainee
Room: Executive Room
3.0
Average Stay
rajendra s.
Sure.. Location and food was excellent but the quality of rooms are not great. Bathrooms are very conjuncted and may be because of wooden flooring the rooms were smelling bad.
Room: Deluxe King or Twin
1.0
Food Poisioning- need to get feedsback of other guests of 13th night/14 morg
subhasish d.business
Room was OK- food teste too was OK( Dinner /breakfast) however - overall it was a horrible experience. severe food poisioning - Vomiting and Loose motion- whole day was a nightmare as had to attend client site during the day @ Jhagadia and Aknleswar and Satabdi at 17.30 and reached Bombay central @ 22.30, Home @ 0030- Whole night suffered next morning took medicines/ORS and recovering gradually- it was a nightmare experience
Room: Deluxe King or Twin
2.0
Poor Stay
megha s.family with 2 kids
this hotel property doesn't even give you a feel of four star property...amenities arr Bare minimum...cockrockes roam around in room...room had mosquitoes...floor is nt cleaned properly by housekeeping even after requesting for so many times...even breakfast buffet had flies moving around fruits counter...and even after telling dem waitress she didn't even bothered to get d eatables changed...
Room: Deluxe King or Twin
5.0
Great experience, highly recommended!
berenice r.business
Wonderful stay, hotel room was big and spacious, everything was clean and the staff provided great hospitality. Breakfast was excellent, very varied and of great quality. Overall a recommended destination.
Room: Deluxe King or Twin
1.0
Terrible Stay
mohit g.business
i booked a room in a price of Rs 5902/ but when i reached at hotel , so it is available in Rs 4448, this is pure cheating with customer
Room: Executive Room
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Dear Mr. Goel, Thank you for sharing your feedback. I understand your concern regarding the difference in room rates and truly regret any frustration this may have caused. Please allow me to clarify that online prices are dynamic and can vary depending on demand, booking date, room availability, promotional offers, and other market factors. These changes are controlled by real-time pricing algorithms used by various online platforms, and not directly by the hotel. We assure you that there is no intent to mislead or overcharge our guests. The rate you booked was the best available at that particular time, and we always recommend booking in advance to secure the best deal. We truly value your patronage and would love the opportunity to welcome you again with an experience that meets your expectations. Warm regards, Bhaumik Chauhan Hotel Manager
1.0
Terrible Stay
umesh i.family with 2 kids
Floor cleaning was not done. We got feeling of entering oyo rooms type room. Smell was pathetic. We had to leave early morning and wanted to stay for night so we booked Orchid thinking will get good experience. Dryer was not working .no toiletary was there in the room
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:12:17 IST 2025
Dear Mr. Indoria, Namaste!! Thank you for bringing your experience to our attention. I am sincerely sorry to hear that your stay with us did not meet your expectations, especially when you chose our hotel hoping for a premium experience. Please accept my deepest apologies for the condition of the room, unpleasant odor, lack of cleanliness, missing toiletries, and the non-functional hair dryer. These are basic amenities that every guest deserves, and I truly regret the inconvenience this caused you. Your feedback is being taken seriously, and I have already shared it with our housekeeping and maintenance teams to ensure immediate corrective measures are taken. This is certainly not the standard we aim to maintain at Regenta. We deeply regret that we couldn’t provide you with the experience you were looking forward to. I hope you might consider giving us another opportunity in the future so we can make it right and serve you better. Regards, Bhaumik Chauhan. Hotel Manager.
4.0
Good Stay
saleh s.couple
Very good expiration for stay over hotel good staff very helpful staff breakfast food good and clean
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Dear Mr. Saleh, Namaste!! Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you had a pleasant stay and enjoyed our hospitality, cleanliness, and breakfast offerings. It's especially rewarding to know our staff made a positive impression — your appreciation will definitely be shared with the entire team. We look forward to welcoming you back to Regenta soon and providing you with another enjoyable experience. Regards, Bhaumik Chauhan. Hotel Manager
2.0
service
teju p.couple
Small room and service not good at this time I feel it and washroom is dirty nd choked pipe in the washroom
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:14:08 IST 2025
Dear Ms. Patel, Namaste!! Thank you for taking the time to share your experience. I’m truly sorry to hear that your stay did not meet expectations, particularly regarding the room size, service quality, and the condition of the washroom. Please accept my sincere apologies for the inconvenience caused by the cleanliness issues and the choked pipe. This is not the level of comfort or service we aim to provide, and your feedback has already been shared with our housekeeping and maintenance teams for immediate action. We value every guest’s feedback as it helps us improve, and I hope you will consider giving us another opportunity to serve you better in the future.
4.0
Worth staying
augustin v.solo
The reception counter staff is very courteous and good. Rooms are good but only the water accumulated in the wash room and doesn't drain fast. Food though there is variety. The taste needs improvement.
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Dear Mr. Vivek, Namaste!! Thank you for taking the time to share your feedback. We’re glad to hear that you found our reception team courteous and the rooms comfortable — your kind words will be shared with our front office staff. We also appreciate your honest comments about the drainage issue in the washroom and the food taste. Please accept our apologies for the inconvenience caused. We've shared your feedback with our maintenance and culinary teams to ensure improvements are made promptly. Your insights help us grow, and we’re grateful for your support. We look forward to welcoming you back and providing an even better experience next time. Regards, Bhaumik Chauhan Hotel Manager.
3.0
Average Stay
raju s.
Room' Mini refrigerator was not working. Even after complaining nothing happened. Water supply for bath was extremely limited. Some of bathroom fittings not working properly. Food choices in Restaurant very limited
Room: Executive Room
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:19:12 IST 2025
Dear Mr. Raju, Namaste!! Thank you for sharing your experience with us. I sincerely apologize for the inconveniences you faced during your stay. It’s disappointing to hear that the mini refrigerator was not functional and that your complaint was not addressed in a timely manner. Additionally, I regret the issues you experienced with limited water supply, malfunctioning bathroom fittings, and the limited food choices in our restaurant. This is not the standard of service we aim to deliver, and I have already addressed these concerns with our maintenance and food & beverage teams for immediate improvement. Your feedback is extremely valuable, and we are committed to making the necessary changes to enhance guest satisfaction. We hope you will consider giving us another opportunity to serve you better in the future. Regards, Bhaumik Chauhan. Hotel Manager
5.0
Wonderful
rushal m.group
It was a good experience indeed,we had a lovely time.The ambience was quite pleasant and music was also subtle at the restaurent
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:20:13 IST 2025
Dear Mr. Rushal, Namaste!! Thank you so much for your kind words! We’re delighted to know you had a lovely time and enjoyed the pleasant ambience and subtle music at our restaurant. It’s always a pleasure to hear that our guests had a memorable experience. Your appreciation means a lot to our team, and we look forward to welcoming you back to Hotel Regenta soon for another enjoyable stay. Regards, Bhaumik Chauhan. Hotel Manager
4.0
Good Stay
krishnakant s.
Hotel is good and nearby to bharuch bus stand and railway station, very good breakfast and lots of food option to nearby. Staff is cooperative and rooms are clean. Share discount coupon if 10. Share discount coupon
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:21:16 IST 2025
Dear Mr. Shah, Namaste!! Thank you so much for your kind words! We’re delighted to know you had a lovely time and enjoyed the pleasant ambience and subtle music at our restaurant. It’s always a pleasure to hear that our guests had a memorable experience. Your appreciation means a lot to our team, and we look forward to welcoming you back to Hotel Regenta soon for another enjoyable stay. Regards, Bhaumik Chauhan Hotel Manager
4.0
Good Stay
lalit m.
family
familyWashroom is too small service is slow location is good this hotel is only for corporates night checkin is little bit hectic
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:21:49 IST 2025
Dear Mr. Lalit, Namaste!! Thank you so much for your kind words! We’re delighted to know you had a lovely time and enjoyed the pleasant ambience and subtle music at our restaurant. It’s always a pleasure to hear that our guests had a memorable experience. Your appreciation means a lot to our team, and we look forward to welcoming you back to Hotel Regenta soon for another enjoyable stay. Regards, Bhaumik Chauhan Hotel Manager
5.0
Positive and best hospitality
naitik k.business
I am go to this hotel. It's nice security system. I see the room are really clean better than photos. Hotel staff is cooperative and helpful. It's nice hospitality by hotel management. All staff as wok be honest of the hotel. They cab give your 100% of each and every valuable customer. Thanks and regards naitik khamar
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:22:34 IST 2025
Dear Mr. Khamar, Namaste!! Thank you so much for your kind words! We’re delighted to know you had a lovely time and enjoyed the pleasant ambience and subtle music at our restaurant. It’s always a pleasure to hear that our guests had a memorable experience. Your appreciation means a lot to our team, and we look forward to welcoming you back to Hotel Regenta soon for another enjoyable stay. Regards, Bhaumik Chauhan. Hotel Manager.
3.0
Average Stay
maneesh s.family
familyFamily room don't have window average service at reception poor service at restaurant food was good papad were half fried not a good hotel if u are looking from family stay point with average services compared to their rates
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:23:29 IST 2025
Dear Mr. Sharma, Namaste!! Thank you for sharing your valuable feedback. I’m sorry to hear that the family room and some aspects of our service did not meet your expectations, especially regarding the absence of windows and the service at the reception and restaurant. We appreciate your compliments about the food, and I apologize for the issue with the papad preparation. Your comments have been shared with our culinary and service teams to ensure improvements. We continuously strive to enhance our guests’ experiences and your feedback is important in helping us do that. I hope you will give us another chance in the future to provide you with a stay that better reflects our standards. Regards, Bhaumik Chauhan. Hotel Manager
