I don’t understand how this hotel has a 4.8 rating, because my stay was extremely disappointing.
	•	The reception staff is unprofessional and money-minded. I requested an upgrade from a non-AC room (which I booked by mistake). At first, they said yes, but later at midnight the receptionist refused to provide a suitable room and indirectly expected extra money.
	•	We were 3 adults and 2 kids, but they still gave us only one queen-size bed, which was completely insufficient.
	•	Rooms were dirty and not maintained properly.
	•	Washrooms were terrible: taps were leaking, water was muddy in color, and overall hygiene was very poor.
	•	The AC airflow was misaligned — only one side of the room gets cooling, others don’t.
This hotel is clearly focused only on extracting money, not on providing even basic comfort. I would strongly recommend travelers not to stay here. MakeMyTrip should seriously review this property before promoting it with such inflated ratings.