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Review Of PGR Residency

Thirunallar, Karaikal

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.3
    Good

    58 Ratings, 31 Reviews

    excellent
    24%
    very good
    28%
    average
    21%
    poor
    14%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 1
    • 4
    • 1
    • 5
    • 3
    • 3
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.7
    • Room3.3
    • Value For Money3.0
    • Facilities4.1
    • Hospitality3.8
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property is conveniently located near Thirunallar temple, making it a prime spot for those looking to visit. While some guests enjoyed clean bathrooms and a friendly host, others faced issues like poor maintenance, limited service, and difficult parking, particularly for larger vehicles. The non-AC rooms come with significant drawbacks, such as inadequate mosquito protection. Despite its nice ambience, it lacks in food service and has varying room conditions, making experiences quite mixed.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    abhilash s.solo

    I opted for a non Ac room where the windows did not close properly and ended up getting mosquito bites entire night which is a very bad experience for any tourist, when contacted they said only ac rooms are well maintained and non ac ones are like this only, which is a very bad thing

    Travel Month: Feb 2025

    Room: Budget NON AC Rooms

    PGR Residency has replied on Tue Feb 25 18:47:08 IST 2025

    Dear customer, Regrets for the inconvenience. You could have opted for room change by contacting the correct person.We would have happily done that.

    1.0

    Terrible Stay

    sankaran s.loyalty-iconfamily

    Please remove from your list. Otherwise i will stop using booking. They do not know anything about hospitality

    Travel Month: Jan 2025

    Room: Double Room AC

    PGR Residency has replied on Wed Jan 29 08:51:47 IST 2025

    Dear customer, first of all apologies for the inconvenience caused to you ,if any. No reports reached to management during your stay. Your review is important for us. We are enquiring the reason for your inconvenience and we will be committed not to reoccur.

    3.0

    Nearest of temple hotel is average only no lift

    keshavan k.loyalty-icongroup

    Nearest of temple hotel is average only no lift

    Travel Month: Jan 2023

    Room: Standard Family Room

    5.0

    Budget property

    barani k.family

    It is walkable distance for nalan pond. And hotel guide mr. Ganesh is really nice person. He is explained all the details perfectly. And toilet is very neat & clean in this property. And there was no food. Property opposite side good food in all times. Hotel name is om sakthi mess.

    Travel Month: Dec 2022

    Room: Family Rooms

    1.0

    W

    ramadoss m.loyalty-iconfamily

    Worst hotel. After seeing the room did not stay, checked to other hotel. Please do not recommend to anybody. If possible refund the amount i didn't expect this hotel how make my trip has recommended

    Travel Month: Sep 2022

    Room: Family Rooms

    5.0

    Close to nalan kulam

    balasubramanian v.family

    Good ambience and nice safety

    Travel Month: Feb 2022

    Room: Mini Executive AC Room

    • user photos

    PGR Residency has replied on Tue Nov 19 12:04:52 IST 2024

    Thanks for your review.Visit us next time.

    2.0

    Not the best value for money

    ganesh k.family

    The property was not having a full time attendant to take care of our needs. There was no help available when needed, and there was no help available when we were complaining about the non-availability of hot water,

    Travel Month: Sep 2021

    Room: Family Rooms

    2.0

    not worth for money

    s j.loyalty-iconfamily

    Very small room and bed is too hard😒😒😏😏

    Travel Month: Dec 2020

    Room: Family Rooms

    2.0

    Cleanliness

    balasubramanian v.family

    Cleanliness is very bad. Only one charging socket provided

    Travel Month: Mar 2020

    Room: Mini Executive Room

    PGR Residency has replied on Tue Mar 17 12:31:50 IST 2020

    Dear Customer, We will review or verify again the room cleanliness to maintain the standards and for your kind information, in the room you have stayed, there are 2 points for charging. Based on request, we can arrange for charging points depending on the availability. Moreover, we will take this opportunity to inform you that you have booked a room for 2 but 3 adults checked-in. We have accommodated the same for your convenience.

    3.0

    Average Stay

    narayanaswamy s.couple

    Location is good as it is near to the temple. No food service available. It is not a hotel and there is no service. For a short stay it's ok.

    Travel Month: Feb 2020

    Room: Family Rooms

    PGR Residency has replied on Wed Feb 26 16:12:45 IST 2020

    Dear customer, thanks for your review. We provide accommodation facility only and not providing food services. Thanks for highlighting this.

    5.0

    Very hospitable host made the stay wonderful

    gowri s.family

    The hosts were very kind and accommodative even when we requested to check-in extremely late at 1 AM. The staff were welcoming and answered to our requests promptly. Will choose this place whenever we come to Karaikal again.

    Travel Month: Feb 2020

    Room: Mini Executive Room

    PGR Residency has replied on Tue Feb 18 22:17:22 IST 2020

    Dear customer, thanks for your great feedback. We were really happy to serve such a wonderful guest like you.

    5.0

    Value for money

    priya s.family

    Very near to Thirunallar temple and Nala Theertham. Clean rooms and friendly staff. Spacious car parking. I will suggest to everyone.

    Travel Month: Dec 2019

    Room: Mini Executive Room

    PGR Residency has replied on Thu Jan 02 17:28:38 IST 2020

    Dear customer, thanks for your feedback and it keeps us encouraging to serve better day by day. Please visit us again for your future visits to Thirunallar.

    1.0

    No attendee, dirty, too much of bad smell in the sink as well as in the room. Water is also dirty and black. Too bad experience

    basavashankar s.family

    Very bad experience. One should not gone there.

    Travel Month: Nov 2019

    Room: Mini Executive Room

    PGR Residency has replied on Tue Nov 19 16:56:09 IST 2019

    Dear customer, we are not denying your fact since there was a scheduled maintenance for cleaning the water tanks. But we are highly disappointed and discouraged with your too much exaggerated reviews even after fulfilling your requirements.

    3.0

    Average Stay

    sundararajan v.couple

    It was ok for a night stay. Very close to Nala Theertham. And Saneeswarar rumble. No restaurant nearby. But they assisted in getting food for the night. Tv projector not functioning properly. Bathroom tap was leaky and the bathroom was flooded.

    Travel Month: Nov 2019

    Room: Mini Executive Room

    PGR Residency has replied on Wed Nov 13 13:21:56 IST 2019

    Dear customer, thanks for your feedback of your stay at Pgr Residency, Thirunallar. After your stay and this review, we have verified the tv and found no issues. And we would like to express our heartfelt thanks for reporting about the leak in bathroom tap and also explained us about the importance of water. Kindly note that, the bathroom tap has been rectified on the same day you checked-out.

    4.0

    Good hotel to stay

    naveenrajan k.family

    It's near to Nalathreetham, good fine location, but no restaurant in this hotel, but near by so many tiffen shops available.

    Travel Month: Oct 2019

    Room: Mini Executive Room

    PGR Residency has replied on Mon Nov 11 18:24:03 IST 2019

    Dear customer, thanks for sharing the correct information to the general public.

    1.0

    Worst place. Horrible

    ramamurthy m.group

    Don't prefer this hotel. Not even a single good reason to say about. Rather cheating by showing photos.

    Travel Month: Oct 2019

    Room: Standard Family Room

    PGR Residency has replied on Mon Oct 14 09:13:43 IST 2019

    Dear Customer, we will look in to and rectify the reason for your disappointment, if you have registered your discomfort with our hotel staff. We would like to take this opportunity positively and inform that, the rooms shown in the pictures are real and truly no gimmicks have taken in photos part. The rooms chosen by the customer during the booking will be allotted to the guests.

    4.0

    Good Stay

    mohan k.family

    Room facilities is good. But tv projector view has to be minimised.

    Travel Month: Sep 2019

    Room: Mini Executive Room

    PGR Residency has replied on Sun Oct 13 14:44:33 IST 2019

    Dear customer, thanks for your comments. Tv projector view can be adjusted as per the requirement. There are facilities to watch in different pre-set modes.

    4.0

    Close to temple

    baskar d.family

    Very close to temple. Prime location. No food in the lodge. Food available next to the hotel

    Travel Month: Aug 2019

    Room: Standard Family Room

    PGR Residency has replied on Wed Aug 21 12:35:33 IST 2019

    Dear customer, thank you very much for your positive reviews. We will be pleasured to serve you again. Please do visit us in future too.

    5.0

    Good

    gautham j.couple

    A very pleasant stay and was very close to the temple

    Travel Month: Jul 2019

    Room: Mini Executive Room

    PGR Residency has replied on Fri Jul 19 18:15:14 IST 2019

    Dear customer, thanks for sharing your staying experience at Pgr Residency. We would look forward to serve you again in future and welcome you back.

    4.0

    Good

    d.family

    Room size very small, in case emergency not a power back up

    Travel Month: Jun 2019

    Room: Mini Executive Room

    PGR Residency has replied on Sun Jun 23 17:23:01 IST 2019

    Dear customer, the power back up issue has been resolved now in the block you were staying and this wont happen again in future.

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