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Mukutmanipur, Bankura
31 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the peaceful ambiance and the polite behavior of the staff at this property, with many noting the good quality of home-style food. However, there are concerns about room maintenance, cleanliness, and the lack of basic amenities like electric plugs and lifts, which can be inconvenient, especially for elderly guests. Overall, the location is deemed decent, but service consistency is highlighted as an area for improvement.
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Poor Stay
Very pathetic experience. Poor room condition, services are very bad. TV, Geyser, Intercom not working throughout the stay. The location is far away from the Dam. The food standard was good home style. This is the only positive thing.
Room: AC DELUX DOUBLE (Double AC)
I promise to myself for comingback here again !
coupleVery well behaved owners and efficient staffs. Amazing peace full ambience ! feel like home. We enjoyed every moment at this property. Four season holiday arranged our trip.
Room: Royal Twin (Double AC)
Average Stay
Rooms are good toilet is not properly clean not providing dental kit and many more things are not up to the mark.
Room: Royal Twin (Double AC)
Stay fresh stay blessed
Very pleasant stay. Connectivity is very good from the hotel. Neat and clean hotel. I really enjoyed for staying at oishi plaza.
Room: Royal Twin (Double AC)
Terrible Stay
The location of the hotel is good. This is the only good thing about the hotel. The rest is all bad experience. The reception staff was very unprofessional. He doesn't even know that the breakfast is included in the stay. He was even charging the breakfast in the food bill. Only after much explanation did he get confirmed. The staffs even forgot about the dinner order on the first night. On the second night when i was settling the food bill he wasted much of my time getting convinced about the inclusion of the breakfast in the booking. The pos machine was was also not working and i could not settle the food bill by credit card and finally i had to pay it by scanning a qr code. Overall, the experience was very unsatisfactory. I will not recommend this hotel to anyone.
Room: Deluxe Queen (Single Non AC)
Excellent Stay
Excellent
Room: Premium Queen (Double Non AC)
Oishi Plaza hotel has replied on Mon Dec 02 13:34:22 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
Poor Stay
The hotel was quite far from mukutmanipur there was no lift & they allotted room on 3rd floor. For elderly people it was very painful.
Room: Premium Queen (Double Non AC)
Oishi Plaza hotel has replied on Mon Dec 02 13:35:19 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
Average Stay
Not bad, ok, food quality is good, service is ok, but room telephone not attend timely, property is good
Room: Premium Queen (Double Non AC)
Oishi Plaza hotel has replied on Mon Dec 02 13:35:52 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
Average Stay
I was offered rooms in 3rd floor in a separate building behind the main hotel. Lift was not there. I wasn't satisfied with the arrangement hence asked them to change the rooms. They offered 2 bigger rooms against my actual booking of 3 rooms. I had to pay additional amount as differential charge. Staffs behaviour was polite and good.
Room: Premium Queen (Double Non AC)
Oishi Plaza hotel has replied on Mon Dec 02 13:36:46 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
Excellent Stay
Good and comfortable stay. Food quality is good. Service and quality is also good.
Room: Deluxe (AC Double )
Oishi Plaza hotel has replied on Mon Dec 02 13:36:08 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
Group stay for a night
It was great! however the room service could've been a bit more refined. Bedside plugs are a must and should've been in every room, and the lifts should be more robust.
Room: Deluxe (AC Double )
Oishi Plaza hotel has replied on Mon Dec 02 13:36:25 IST 2024
Dear Sir, Greetings from Hotel OISHI PLAZA, Khatra, Bankura! We would like to thank you for your valuable feedback about recent stay with us. It's our pleasure to get you as a guest in our hotel. We've noted your feedback and started working on it. We would look forward to welcome you in your next visit. Thanks and regards HOTEL OISHI PLAZA (Khatra, Bankura)
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