The property boasts a good location, right on the main road and well-connected with public transport. While some guests appreciated the cleanliness of the rooms, many others highlighted serious issues including a lack of basic hygiene and poor maintenance. Customer service experiences were mixed, with some mentioning unhelpful staff and responsiveness problems. Guests have also reported uncomfortable bedding and noisy conditions, making the overall experience quite disappointing for many. Food options seem limited, and there are concerns about the facilities provided.