The property has a superb location and spacious, comfortable rooms with decent cleanliness. Staff friendliness and helpfulness are standout features, with a special mention for the reception manager. The food quality, especially breakfast and dinner, is generally appreciated. However, many guests pointed out issues like poor room maintenance, unkempt bathrooms, broken facilities, and sluggish service. Wi-Fi access is limited, and issues like hot water supply and cleanliness were frequent concerns. Overall, it offers a mix of good food and decent ambiance but falls short on service and upkeep.