The property boasts a prime location in Panipat, making it easily accessible, but guests have reported mixed experiences. Some appreciated the good service and food quality, while others faced issues like poor room conditions, bad smells, and high food prices. Insects, broken amenities, and unclean washrooms have been recurring complaints. Though some staff members were friendly, others showed poor behavior, leading to dissatisfaction. Overall, cleanliness and maintenance seem to be significant concerns.