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You are booking hotel for more than 30 days
Main road, Ranchi | 2.3 km drive to Nucleus Mall
196 Ratings, 86 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has some good points like a prime location, spacious rooms, and cooperative staff that guests appreciate. However, many guests mentioned issues like poor cleanliness, malfunctioning amenities, and inadequate service. The food quality varies, with some diners finding it acceptable, while others felt it was lacking. Overall, the property shows potential but needs significant improvements in maintenance and service.
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Terrible Stay
Room: Ken Deluxe
Terrible Stay
The hotel is worst among all I have seen, it’s worst than the cheap quality lodge. The loft was not working. Water supply was improper. No hot water for bathing, Restaurant was not open, advised to order food from Zomato. The front office manager was rude not at all ready to cooperate The worst stay I ever seen
Room: Ken Deluxe
Good Stay
Room was ok ok. No toiletries available. Tv not working, no proper flow of water in shower.
Room: Ken Standard
Poor Stay
Hotel in a very bad condition. it's all smelly everywhere. bedsheets and covers are not washed after every use. could see stains. pillows were also smelly. in toiletries they provide a medimix soap and clinic plus shampoo pouch. no geyser in room. you need to ask the reception for the bucket full of hot water. overall a very pathetic expe Hotel in a very bad condition. it's all smelly everywhere. bedsheets and covers are not washed after every use. could see stains. pillows were also smelly. in toiletries they provide a medimix soap and clinic plus shampoo pouch. no geyser in room. you need to ask the reception for the bucket full of hot water. overall a very pathetic experience
Room: Ken Deluxe
Excellent Stay
Yes sure, every-time staying in hotel ken ranchi is wonderful. All the persons in this hotel are very cooperative. Specially manish jee & moushmi jee. They all are very cooperative. I don't have images
Room: Ken Standard
Terrible Stay
In room IP phone not available, the room is not good
Room: Ken Standard
Excellent Stay
The stay was pleasent. As per the budget very good hotel. Excellent service and food. Location is also prime
Room: Ken Deluxe
worst experience of stay at Hotel Ke
The location is good but the service of the hotel is terrific. Can u imagine they don't have shop or sampoo in the wash room and after repeating so many times they no response. They don't have AC remote control in rooms, when I asked they said we are searching. It was a really very bad experience and will never trust the authenticity of MMT to recommend the hotels
Room: Ken Standard
Excellent Stay
had a wonderful stay...very good service..hotel staff are very understandable..prefer to everyone for a good stay.👌👌
Room: Ken Standard
Good
It was a good experience at Ken. The hotel has spacious rooms, courteous staff and a good spread of breakfast.
Room: Ken Standard
Good Stay
It was a pleasant experience at Ken. Staff was courteous and room was well maintained. There was one issue with the TV but it was resolved satisfactorily. Overall it was a good stay.
Room: Ken Standard
Terrible Stay
Already mentioned review in last feedback
Room: Ken Standard
Ken, Ranchi has replied on Wed Apr 02 07:54:39 IST 2025
Dear Rupa ma'am We sincerely apologize for the unpleasant experience you had during your stay. It is disappointing to hear about the issues with the room lighting, leaking tap, room service, and food quality. This is not the standard of service we strive to provide, and we truly regret any inconvenience caused. Please be assured that we are addressing these concerns with our maintenance and service teams to ensure immediate improvements. Your feedback is invaluable in helping us enhance our guest experience. We truly appreciate your patience and hope to have the opportunity to serve you better in the future. If there’s anything we can do to make up for your experience, please feel free to reach out to us.
Terrible Stay
No proper lights in room tap was leak room service and food horrible
Room: Ken Standard
Ken, Ranchi has replied on Tue Mar 25 19:01:42 IST 2025
Dear Sir,We appreciate your feedback and sincerely regret that your experience did not meet expectations. Your concerns have been noted, and we will address them with the necessary improvements. Thank
Excellent Stay
5
Room: Ken Standard
Ken, Ranchi has replied on Wed Apr 02 07:54:41 IST 2025
Dear Sir, Thank you for your kind words! We're glad you had a comfortable stay and appreciated our service.We will look forward to welcoming you again for another wonderful experience! Thanks
Excellent Stay
Staying in hotel ken is very much comfortable. Hotel staffs are very helpful. Overall wonderful stay. Very good service.
Room: Ken Standard
Ken, Ranchi has replied on Tue Mar 18 17:49:59 IST 2025
Dear Sir, Thank you for your kind words! We're glad you had a comfortable stay and appreciated our service.We will look forward to welcoming you again for another wonderful experience! Thanks
Not worth staying
businessVery old property. Not maintained. Bathroom toilet in bad condition. Not recommended to stay in this property
Room: Ken Deluxe
Ken, Ranchi has replied on Wed Feb 26 18:37:44 IST 2025
Dear Sir,We appreciate your feedback and sincerely regret that your experience did not meet expectations. Your concerns have been noted, and we will address them with the necessary improvements. Thank you for bringing this to our attention"
Poor Stay
location is on main road. The room assigned was terrible. Bed sheets were dirty, Ceiling fan was full of dust and I experienced frequent power cut during my stay. Regarding the food, I would say it's ok. Overall, it's not worth of money I paid
Room: Ken Deluxe
Ken, Ranchi has replied on Sun Feb 23 16:48:05 IST 2025
Dear Sir , Suryasom Chatterjee, Thank you for sharing your feedback. We deeply apologize for the issues you encountered during your stay with us. We take cleanliness and comfort very seriously, and we're sorry that your room did not meet the high standards we strive to maintain. We are also concerned to hear about the frequent power cuts and the condition of the ceiling fan. Please be assured that we are addressing these issues immediately. Our housekeeping team will be instructed to be more thorough in cleaning the rooms, and we are looking into the power supply situation to prevent future disruptions. We value your comments about the food, and we will continue to work on offering a more satisfying dining experience. We understand that your stay was not reflective of the value we aim to provide, and we hope you’ll give us another opportunity to deliver a more enjoyable experience in the future. Thank you for bringing these matters to our attention. Best regards, Mukesh Kumar Hotel KEN Management
Nice lace
Its a pretty nice place to stay & very good location & good complimentary food they provided. Every employee spoke to me very sweetly. The room was large and beautiful the room service was good there are lots of things to do in the room like tv, internet and so on i enjoyed my stay here.
Room: Ken Standard
Ken, Ranchi has replied on Wed Feb 19 18:27:34 IST 2025
Thank you for sharing your review, Sourajit Ghosh. We're grateful that you enjoyed your stay at Hotel ken and recommended it to others.
Poor Stay
1. Room was not good 2. Tv not working 3. No towels and other basic items in the washroom 4. Phone was not working 5. Breakfast not available on time 6. Terrible stay than you
Room: Ken Standard
Ken, Ranchi has replied on Wed Feb 19 18:30:43 IST 2025
Dear Md Jilani Ansari, We are very sorry to hear that your room was not up to our standards. We take cleanliness very seriously and will immediately address this issue with our housekeeping team. Please accept our sincerest apologies"
Hotel reviews
It was a good stay & location is also good food quality was good. Spacious room. Easy to reach from railway station.
Room: Ken Standard
Ken, Ranchi has replied on Wed Feb 19 18:32:40 IST 2025
Thank you for sharing your review, Deepak Paul. We're grateful that you enjoyed your stay at [Hotel KEN and recommended it to others.
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