Review Of Kamala Shanti Palace

Kamala Shanti Palace has replied on Fri Jul 19 15:33:44 IST 2024

Dear Guest's,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is extremely valuable to us as it helps us improve our services for all our guests.We regret any misunderstanding regarding the booking process through MakeMyTrip. Our intention is always to ensure a seamless and pleasant booking experience for our guests, and we apologize if there was any confusion or inconvenience caused in this regard. We appreciate your patience and understanding on this matter.Regarding the issue of all rooms being booked for a marriage party, we understand the frustration this may have caused. It is always our endeavor to provide a comfortable and enjoyable stay for all our guests, and we regret that we were unable to accommodate you as planned due to this unforeseen circumstance. We apologize for any inconvenience this may have caused and regret any disappointment it may have caused.Please rest assured that we take your feedback seriously and will use it to review our booking procedures and improve our communication with third-party booking platforms to avoid such situations in the future.Once again, we apologize for falling short of your expectations during your recent visit. We hope you will give us another opportunity to provide you with the excellent service and experience that we strive to deliver to all our guests.Warm regards,