The property boasts a prime location near Lake Pichola, offering stunning lake views from most rooms and a lovely rooftop restaurant with delicious food. Many guests appreciated the cleanliness and the polite staff. However, there are notable downsides, such as no room service, limited water supply, and small, congested rooms. The approach to the property can be tricky, and emergency contacts seem to be lacking. Overall, it's a mixed bag, with the location being the highlight amidst various shortcomings.