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Civil Lines, Jhansi
35 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has received mixed feedback from guests. While some appreciated the budget-friendly aspect and cooperative staff, many highlighted issues like small and cramped rooms, inadequate cleanliness, and unprofessional service during check-in. Complaints about the bathroom size and the use of tap water in reused bottles were notable. Though there were few positive remarks on service, the overall sentiment leans towards dissatisfaction with various aspects of the stay.
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रूम बहुत छोटा था और बुकिंग के टाइम जो रूम दिखाया गया था वो रूम नही था साफ सफाई भी ठीक नही थी बाथरूम भी छोटा था
Room: Ac Room
Terrible Stay
At our stay at jhansi castle inn. Due to mustake of mm t we had provided single occupancy room against our booking of 2 adult 1 child occupied room. When we talk to mm t. Executive told to pay extra at hotel and we also wait for 1. 5 hr for check in and all this procedure this is unprofessional behaviour. If there we have to wait for 1. 5 he after reaching hotel and also pay extra. What the mean of booking at mm t and what the mean of your taglines. I felt cheated by mmt so this is my last booking with mm t and in future i have never preferred or suggest any one to mmt i also give negative remark on every platform where i can give for my inconvenience
Room: Economy Room
Good Stay
This is a new property and room is spacious and budget friendly.
Room: Economy Room
Poor maintenance of hotel lift not working towels they don't have
They didn't gave me a towel i asked for 2-3 times but they didn't give lift not working i found the property online but service no good
Room: Ac Room
Nice
Nice place to stay but rooms are too small for single occupancy. Need to improve it and rest all is ok
Room: Economy Room
Excellent Stay
So cooperative staff, i reached at 12. 30 am for check in, even owner talk & upgrade the room cause our members are three to stay. Thanks a lot hotelier
Room: Ac Room
Uncomfortable and unpleasant stay.
The room was too small. The bathroom and washroom were so close to the bed. The washroom was so small that if someone wanted to take a shower, they had to stand on the toilet seat. The drinking water they provided was tap water in a used bisleri bottle. The blanket and towel were completely dirty and used.
Room: Economy Room
bad stay...
it's the smallest room I've ever seen by mmt. its 12×12 room inclusive of washroom.. temporary washroom were installed in bedroom, that was so uncomfortable... LIFT was not working, WATER BOTTLE i got was a used bottle filled with tap water, towel and blanket are so dirty to use.. overall i never prefer to stay in this kind of hotel again...
Room: Economy Room
Taken additional amount for ac room
He has asked me additional amount to provide me room. There are no meaning to book through mmt, taken rs. 250 extra for ac room
Room: Economy Room
Excellent Stay
We stayed in the hotel, excellent service....kindly make payment to hotel
Room: Air cooled Room
Excellent Stay
The hotel exceeded our expectations in every aspect - from impeccable service to luxurious amenities and breathtaking views. It truly set the standard for hospitality excellence.
Room: Air cooled Room
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