The hotel location is good. Staff was there but bound by limitations. three person room booked, saying u have to take ground bed, no single single bed available. Lift to reach the 4th floor was pathetic. All the time we need to call upon staff to make it work. Breakfast is there but timings are odd, after 9 am, not suitable for professional work. Staff was rude, for everything needed to call room service 9, no one picks up. Seen one colleague to wait for a day long to get the bill Staff seems irresponsible for customers. After confirmation in advance, no option to go back. Hot water gets on after calling them only. Water was also not coming for a day. I recommend to look into matter for customer guidance in future. To name a few good things, on repetitive asking they does water coming, help to make lift work, supporting atitude by some staff.