Here's a sample negative review: *1/5 - disappointing stay at [hotel name* i recently stayed at hotel the queen from 22 november to 23 november booked through makemytrip. Unfortunately, my experience was a letdown. *issues* 1. *unclean rooms: the room allotted to me was not cleaned properly. There were dust particles and stains on the bedsheet. 2. *poor service: the hotel staff was unresponsive to my requests. I had to wait for over an hour to get my room key. 3. *amenities not available: water heater was not working, no charging points to charge the mobile. 4. *noise pollution: the hotel is located near a busy road, and the noise was disturbing. *makemytrip's role* while booking through makemytrip, i was assured of a smooth experience. However, the hotel's poor service and uncleanliness fell short of my expectations. Makemytrip should ensure that their partner hotels maintain basic standards. *recommendation* until the hotel improves its services and cleanliness, i would not recommend it to fellow travelers. *rating breakdown* - cleanliness: 1/5
- service: 1/5
- amenities: 2/5
- location: 3/5
- overall: 1/5 i hope this review helps others make informed decisions.