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Review Of Hotel The Lowell

Vesu, Surat | 4.9 km drive to Surat International Airport

    User Rating & Reviews

    2.9
    Average

    45 Ratings, 16 Reviews

    excellent
    16%
    very good
    24%
    average
    20%
    poor
    16%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 3
    • 2
    • 2
    • 4
    • 2
    • 2

    Rating Categories

    • Location2.8
    • Value For Money2.3
    • Facilities2.2
    • Cleanliness3.1
    • Wifi2.6
    • Checkin Experience2.6
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    Reviews Summary

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    The property has a central location and offers clean rooms, but many guests faced issues with small room sizes and lack of essential amenities like food, water, and proper cleanliness. Experiences varied, with some praising supportive staff, while others reported poor service and maintenance, including electrical failures and unclean bathrooms. It seems the overall expectations weren’t met for many, with several mentioning safety concerns and inadequate management.

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