We stayed at this hotel recently and while most of our stay was fine, the last night was quite disappointing. Around 3 AM, the electricity in our room went out. Instead of resolving the issue promptly, the hotel staff informed us that we needed to change rooms — at 3 in the morning. This sudden move in the middle of the night was very disturbing and completely disrupted our rest before checkout. For a hotel of this standard, we expected a better handling of such situations.
Hotel Sun Bright Residency Manipal
Dear Mr. Harsh,
We sincerely regret the inconvenience caused during your stay, especially the disturbance due to the power issue and late-night room change. Your feedback has been noted, and we will work with our team to handle such situations better in the future.
Warm Regards,
Team Sun Bright Residency – Manipal