I had a very disappointing experience at this hotel. No one was available to pick up the phone at the reception whenever I called, which caused a lot of inconvenience. Getting drinking water delivered to the room was a struggle, and the room itself had a continuous smell of smoke, as if it had not been cleaned properly before my stay. Basic toiletries were not provided, and to make matters worse, the AC was not working properly.
For the price charged, these issues are unacceptable. I strongly request a refund as the services promised and expected were not delivered