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Review Of Hotel SU Pinsa

Doni colony, Itanagar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    145 Ratings, 45 Reviews

    excellent
    24%
    very good
    20%
    average
    23%
    poor
    19%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 2
    • 3
    • 3
    • 1
    • 4
    • 2
    • 2
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness2.6
    • Room4.3
    • Value For Money3.7
    • Food3.2
    • Facilities2.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the good location of the property and the tasty food served at the restaurant. Some highlighted the courteous and helpful staff, with a few mentioning the rooftop restaurant offering a great view. While many found the ambiance pleasant, issues related to cleanliness, room conditions, and poor room service were also pointed out frequently.

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    Positive first
    2.0

    It's unhygienic and below average hotel.

    ruhul a.solo

    Room is not clean even inside of room there is insect small ants are there which effects my sleep cycle

    Travel Month: Oct 2025

    Room: Su Pinsa Deluxe Single

    4.0

    Good

    tage l.couple

    I find location good enough and restaurants serve a good food but car parking is bit problematic

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Su Pinsa Deluxe Single

    2.0

    Poor Stay

    pinaki m.family with 2 kids

    The room was dirty, curtains were stained. Bathroom was pathetic, the comode and washbasins were unhygienic. A small bucket kept in the bathroom was again' badly stained. Geyser was leaking. Room service was pathetic. No food tea available before 8 am.

    Travel Month: Sep 2025

    Room: Su Pinsa Premiere rooms with Kingsize bed

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    • user photos
    • user photos
    2.0

    Poor Services

    dilrose s.group

    I had a very disappointing experience at this hotel. No one was available to pick up the phone at the reception whenever I called, which caused a lot of inconvenience. Getting drinking water delivered to the room was a struggle, and the room itself had a continuous smell of smoke, as if it had not been cleaned properly before my stay. Basic toiletries were not provided, and to make matters worse, the AC was not working properly. For the price charged, these issues are unacceptable. I strongly request a refund as the services promised and expected were not delivered

    Travel Month: Sep 2025

    Room: Premiere King size bed with living room|Premiere King size bed with balcony

    • user photos
    3.0

    Smokey Tooms

    sanjib k.solo

    hospitality is good but rooms are not upto mark as well as rooms are smoking smell

    Travel Month: Sep 2025

    Room: Su Pinsa Deluxe Single

    2.0

    Poor Stay

    bamang j.couple

    The room was dirty, had a bad smell, and was not worth the price charged.😞😞😞🤢🤢

    Travel Month: Aug 2025

    Room: Su Pinsa Premiere rooms with Kingsize bed

    1.0

    Pathetic Washroom Water supply condi

    souvick d.business

    Cleanliness & hygiene condition is pathetic. The washroom was very very bad. At the maximum time you will not get a proper water supply in the room. In the washroom Water pressure is very very low. Breakfast was ok. They Need look after the washroom part. Also need to renovate the Hotel.

    Travel Month: Aug 2025

    Room: Su Pinsa Deluxe Single

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    • user photos
    1.0

    Pathetic experience about water supply in the wash

    souvick d.business

    Cleanliness & hygiene condition is pathetic. The washroom was very very bad. At the maximum time you will not get a proper water supply in the room. In the washroom Water pressure is very very low. Breakfast was ok. They Need look after the washroom part. Also need to renovate the Hotel.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Su Pinsa Deluxe Single

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    • user photos
    5.0

    Excellent Stay

    clinton m.couple

    My friend suggested this hotel is good. And I love the food and room was also excellent My friend suggested this hotel is good. And I love the food and room was also excellent

    Travel Month: Jul 2025

    Room: Premiere King size bed with balcony

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    2.0

    Poor Stay

    jhunu m.business

    There was no dental kit no Shampoo no TV Recharge & The door lock is not in good condition even the room also was smalling There was no dental kit no Shampoo no TV Recharge & The door lock is not in good condition even the room also was smalling

    Travel Month: Jul 2025

    Room: Su Pinsa Deluxe Single

    1.0

    Terrible Stay

    duggong p.couple

    It was the worst hotel i have ever been, everything was so dirty, even the jetspray in bathroom didn’t work.

    Travel Month: Apr 2025

    Room: Premiere King size bed with balcony

    1.0

    Terrible Stay

    nachiketa t.

    Washrooms not clean, dirty floors

    Travel Month: Mar 2025

    Room: Su Pinsa Deluxe Single

    4.0

    My feed back on SU Pinsa Hote

    krishanji a.family

    it's agood place, clean and spacious room. Staff are good and helpful. I didn't relish food of course being a south Indian. Balance all very good. I suggest you can happily book room in this hotel without any worry. Krishnaji Hyderabad

    Travel Month: Mar 2025

    Room: Su Pinsa Superior Twin Bed

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    • user photos
    2.0

    Poor Stay

    karunya i.loyalty-iconsolo

    Only floor looks cleaned, all the other things are not clean. But the persons working there are all Good

    Travel Month: Mar 2025

    Room: Su Pinsa Deluxe Single

    3.0

    Average Stay

    madhusudan m.loyalty-iconsolo

    good location. hotel reception people are good. food is average. there is no indian menu in the hotel restaurant.

    Travel Month: Feb 2025

    Room: Su Pinsa Deluxe Single

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    5.0

    Excellent Stay

    kaushik s.business

    It was a good stay in su pins a itanagar hotel is located opposite to secretariat and hotel staffs are very helpful in arranging any support required for taxi for local travel also the food quality is good and rooms were clean

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Premiere King size bed with balcony

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    5.0

    su pinsa stay

    himanshu v.loyalty-iconsolo

    Great stay . Good food. Nice ambience. Staff is very polite. Location is very close to my place do convenience was easily available

    Travel Month: Dec 2024 (8-Night Stay)

    Room: Su Pinsa Superior Twin Bed

    1.0

    Terrible Stay

    sushrita s.

    this is the condition of the rooms in su pinsa 👆🏻. extremely bad room service , the complimentary food is only restricted to basic items, whereas the menu book has a lot of complimentary breakfast listed in it

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Su Pinsa Deluxe Single

    1.0

    Terrible Stay

    kaushik s.business

    Terrible stay water not coming and every time they say pressure is not there in tank many other rooms staff were complaining but no solution for last 4 days actually they are having good booking so they don't care about service

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Su Pinsa Premiere rooms with Kingsize bed

    2.0

    Extremely ad place to stay.

    indraj m.solo

    Extremely bad place to stay at this hotel. Service is extremely bad. Room condition is exremely bad. Already done

    Travel Month: Nov 2024

    Room: Su Pinsa Deluxe Single

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