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Review Of Hotel SU Pinsa

Doni colony, Itanagar

    User Rating & Reviews

    • everyone
    • couple
    • family
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    • solo
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    3.2
    Good

    137 Ratings, 42 Reviews

    excellent
    26%
    very good
    20%
    average
    23%
    poor
    18%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 5
    • 3
    • 2
    • 5
    • 5
    • 2
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness2.7
    • Room4.3
    • Value For Money3.7
    • Food3.2
    • Facilities2.4
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    Reviews Summary

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    The property has a great location and easy accessibility, making it convenient for guests. Many reviews highlight the courteous and helpful staff, who are supportive in arranging local travel. While some guests appreciated the clean and spacious rooms, there are serious concerns about cleanliness in washrooms and room maintenance, with dirty floors and unkempt facilities. Food quality varies, with some finding it average and lacking Indian options. Overall, the property has potential but needs significant improvements in hygiene and service.

    Sort by:

    Positive first
    2.0

    Poor Services

    dilrose s.group

    I had a very disappointing experience at this hotel. No one was available to pick up the phone at the reception whenever I called, which caused a lot of inconvenience. Getting drinking water delivered to the room was a struggle, and the room itself had a continuous smell of smoke, as if it had not been cleaned properly before my stay. Basic toiletries were not provided, and to make matters worse, the AC was not working properly. For the price charged, these issues are unacceptable. I strongly request a refund as the services promised and expected were not delivered

    Travel Month: Sep 2025

    Room: Premiere King size bed with living room|Premiere King size bed with balcony

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    3.0

    Smokey Tooms

    sanjib k.solo

    hospitality is good but rooms are not upto mark as well as rooms are smoking smell

    Travel Month: Sep 2025

    Room: Su Pinsa Deluxe Single

    2.0

    Poor Stay

    bamang j.couple

    The room was dirty, had a bad smell, and was not worth the price charged.😞😞😞🤢🤢

    Travel Month: Aug 2025

    Room: Su Pinsa Premiere rooms with Kingsize bed

    1.0

    Pathetic Washroom Water supply condi

    souvick d.business

    Cleanliness & hygiene condition is pathetic. The washroom was very very bad. At the maximum time you will not get a proper water supply in the room. In the washroom Water pressure is very very low. Breakfast was ok. They Need look after the washroom part. Also need to renovate the Hotel.

    Travel Month: Aug 2025

    Room: Su Pinsa Deluxe Single

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    1.0

    Pathetic experience about water supply in the wash

    souvick d.business

    Cleanliness & hygiene condition is pathetic. The washroom was very very bad. At the maximum time you will not get a proper water supply in the room. In the washroom Water pressure is very very low. Breakfast was ok. They Need look after the washroom part. Also need to renovate the Hotel.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Su Pinsa Deluxe Single

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    5.0

    Excellent Stay

    clinton m.couple

    My friend suggested this hotel is good. And I love the food and room was also excellent My friend suggested this hotel is good. And I love the food and room was also excellent

    Travel Month: Jul 2025

    Room: Premiere King size bed with balcony

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    2.0

    Poor Stay

    jhunu m.business

    There was no dental kit no Shampoo no TV Recharge & The door lock is not in good condition even the room also was smalling There was no dental kit no Shampoo no TV Recharge & The door lock is not in good condition even the room also was smalling

    Travel Month: Jul 2025

    Room: Su Pinsa Deluxe Single

    1.0

    Terrible Stay

    duggong p.couple

    It was the worst hotel i have ever been, everything was so dirty, even the jetspray in bathroom didn’t work.

    Travel Month: Apr 2025

    Room: Premiere King size bed with balcony

    1.0

    Terrible Stay

    nachiketa t.

    Washrooms not clean, dirty floors

    Travel Month: Mar 2025

    Room: Su Pinsa Deluxe Single

    4.0

    My feed back on SU Pinsa Hote

    krishanji a.family

    it's agood place, clean and spacious room. Staff are good and helpful. I didn't relish food of course being a south Indian. Balance all very good. I suggest you can happily book room in this hotel without any worry. Krishnaji Hyderabad

    Travel Month: Mar 2025

    Room: Su Pinsa Superior Twin Bed

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    2.0

    Poor Stay

    karunya i.loyalty-iconsolo

    Only floor looks cleaned, all the other things are not clean. But the persons working there are all Good

    Travel Month: Mar 2025

    Room: Su Pinsa Deluxe Single

    3.0

    Average Stay

    madhusudan m.loyalty-iconsolo

    good location. hotel reception people are good. food is average. there is no indian menu in the hotel restaurant.

    Travel Month: Feb 2025

    Room: Su Pinsa Deluxe Single

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    5.0

    Excellent Stay

    kaushik s.business

    It was a good stay in su pins a itanagar hotel is located opposite to secretariat and hotel staffs are very helpful in arranging any support required for taxi for local travel also the food quality is good and rooms were clean

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Premiere King size bed with balcony

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    5.0

    su pinsa stay

    himanshu v.loyalty-iconsolo

    Great stay . Good food. Nice ambience. Staff is very polite. Location is very close to my place do convenience was easily available

    Travel Month: Dec 2024 (8-Night Stay)

    Room: Su Pinsa Superior Twin Bed

    1.0

    Terrible Stay

    sushrita s.

    this is the condition of the rooms in su pinsa 👆🏻. extremely bad room service , the complimentary food is only restricted to basic items, whereas the menu book has a lot of complimentary breakfast listed in it

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Su Pinsa Deluxe Single

    1.0

    Terrible Stay

    kaushik s.business

    Terrible stay water not coming and every time they say pressure is not there in tank many other rooms staff were complaining but no solution for last 4 days actually they are having good booking so they don't care about service

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Su Pinsa Premiere rooms with Kingsize bed

    2.0

    Extremely ad place to stay.

    indraj m.solo

    Extremely bad place to stay at this hotel. Service is extremely bad. Room condition is exremely bad. Already done

    Travel Month: Nov 2024

    Room: Su Pinsa Deluxe Single

    1.0

    Worst hotel

    anup s.loyalty-iconsolo

    They know that there is no water in washroom still they alloted the same room. In the morning whenni call for repair no receive the call . We i go to reception no one was there in reception.

    Travel Month: Nov 2024

    Room: Su Pinsa Premiere rooms with Kingsize bed

    2.0

    Poor Stay

    manish k.loyalty-icon

    Flies all around and the old used soap still lying there they have not even cleaned the bathroom entire room is filled with fruit flies this room is not even worth rs 500 a night photos mein sab achha lag-ta hai

    Travel Month: Oct 2024

    Room: Premiere King size bed with living room

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    2.0

    Poor Stay

    mukuleswar.solo

    glass shuþers are not closed. window screen are not fully covered. bed sheets are not changed at all for a single day during my stay for 10 days. sweeping and cleaning and cleaning dust bin done during my stay. very dirty treatments. no supply of hangers,slippers,.no sufficient towel is given.no change of towel daily.. room food supply order invited regularly but forgotten to comply. even supply compliance took after >3 hours after reminders. no regular drinking water supply in rooms. even after reminders it is not complied normally. rain waters oozing from room walls inside floor of rooms. floors are always flooded by rain water. chance of electrocuting by short circuitting. only they don't utter hot words.staffs are appearing adequately not remunerated I guess. thanks.

    Travel Month: Oct 2024 (9-Night Stay)

    Room: Su Pinsa Deluxe Single

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