This property boasts a fantastic location, being very close to the Maihar railway station and Sharda Mata temple. While some guests appreciated the cleanliness of rooms and beneficial staff, many found the service lacking, with issues like poorly maintained facilities, high prices, and inadequate hospitality experiences. There were mentions of no food availability, bad bathroom conditions, and a lack of room service. Though a few enjoyed their stay, many felt the property needs serious improvements to meet expectations.