Overall the experience in the hotel was average but mostly due to the receptionist. The experience with staff was mixed, on one hand the person at the reception was extremely polite and nice on the other hand another staff, not so courteous as when i requested for some plates and cutlery ( the restaurant doesn't have inhouse restaurant and they allow outside food) he stopped me and asked me to take it and go instead of delivering to the room. Not a deal breaker though. The room was ok but most of the items mentioned as available on MMT aren't there ( eg, electronic safe, dining table, child safety socket covers, mosquito net, balcony, induction cooker). I genuinely believe the room i had selected and paid for wasn't the room we were given but as it was just for a night stay I did not make it an issue.
Overall average experience but as the room paid for wasn't given while checking it it did leave a bad taste.