The property boasts a prime location, close to the palace and market, making it convenient for sightseeing. Guests appreciated the cleanliness, friendly management, and well-maintained rooms. However, some faced issues with room availability and a few reported problems related to electrical appliances overheating and damaged plug points. While the hospitality received praise, there were complaints regarding unresponsive service and room mix-ups, pointing towards areas that could use improvement in guest management.