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Review Of HOTEL ROYAL INN

Dolatpara, Junagadh

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.2
    Good

    30 Ratings

    excellent
    30%
    very good
    17%
    average
    23%
    poor
    10%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 1
    • 3
    • 3
    • 5
    • 3
    • 1
    • 4
    • 5

    Rating Categories

    • Cleanliness3.7
    • Room4.4
    • Value For Money4.0
    • Facilities2.6
    • Hospitality2.6
    • Child Friendliness3.0
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    Reviews Summary

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    The property boasts a great location, being just 5km from Girnar and featuring ample parking. Guests noted good views and clean, spacious rooms. While some staff were described as helpful and friendly, many felt the service and hospitality were lacking. Issues like non-functional TVs, unavailability of towels, and no in-house dining options were common complaints. The lack of consistent hot water and extra charges for basic amenities also disappointed several guests.

    3.0

    Average Stay

    jitendra p.

    Cleaning not properly service not good and receptionist behavior not good

    Travel Month: May 2023

    Room: Standard room

    HOTEL ROYAL INN has replied on Thu Aug 22 13:32:53 IST 2024

    We are extremely sorry for this behavior of our own, and necessary actions are taken care of and Thank you for letting us know where we lack, your next stay will be taken care by the hotel.

    3.0

    Front desk behavior need to be changed

    sudip k.family

    Overall stay was not at all appreciative. Total hospitality front was absent.

    Travel Month: Apr 2023

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:42:33 IST 2024

    We are extremely sorry for the inconvenience caused to you, we will take care of it and thank you for letting us know.

    3.0

    Average Stay

    gojiya b.

    Ok. Room is avarge

    Travel Month: Jan 2023

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:47:01 IST 2024

    Thank you so much.

    1.0

    Terrible Stay

    mavji d.loyalty-icon

    It was worst experience while staying at royal inn, hotel is not having kitchen facilities, while we checked in. Tv was not working, towel was not available, worst management. I would rate 0 rating. To this

    Travel Month: Jan 2023

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:44:34 IST 2024

    We are extremely sorry for the inconvenience caused to you while your stay, as we have updated everything that is mentioned here and thank you for letting us know. Have a great day ahead.

    5.0

    Good hotel royal inn

    ajay w.family

    Good location, parking available, 5km close to girnar

    Travel Month: Oct 2022

    Room: Standard room

    • user photos
    • user photos
    • user photos

    HOTEL ROYAL INN has replied on Fri Aug 23 15:47:45 IST 2024

    Thank you so much for appreciating.

    5.0

    Nice hotel

    vipul k.family

    The location of the hotel is an ease for me and have a very great view

    Travel Month: Dec 2021

    Room: Deluxe Ac Room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:45:19 IST 2024

    Thank you so much Sir.

    4.0

    Good Stay

    pawan s.family

    Good for stay location also good

    Travel Month: Nov 2021

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:45:46 IST 2024

    Thank you so much sir.

    1.0

    Not satisfied

    pratik.family

    Not satisfied, not value for money

    Travel Month: Nov 2021

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:46:35 IST 2024

    Thank you so much sir for letting us know, we will upgrade and take care of everything.

    5.0

    Social distance special distance

    brij d.group

    Maintain very well. Staff is very co operative. Very well space in the room. All over excellence experience in royal inn. Must visit

    Travel Month: Nov 2020

    Room: Standard room

    HOTEL ROYAL INN has replied on Fri Aug 23 15:48:14 IST 2024

    Thank you so much Sir.

    5.0

    Overall a great stay

    rajat b.couple

    Clean rooms, new dental kits, clean bed spreads and pillows, friendly staff, overall a good place to stay.

    Travel Month: Sep 2019

    Room: Standard room

    • user photos
    • user photos

    HOTEL ROYAL INN has replied on Tue Aug 18 23:38:07 IST 2020

    Thank you Rajat sir

    5.0

    Amazing

    sanjay d.couple

    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice

    Travel Month: Feb 2020

    Room: Standard room

    HOTEL ROYAL INN has replied on Sat Jun 20 12:38:20 IST 2020

    Thank you Sanjay sir

    4.0

    Mediocre stay

    milind r.family

    They don't have food arrangements in the Hotel. The staff's behaviour is friendly. The Hotel is safe and secured. The location is very convenient. The room was spacious and the washroom was clean. Overall it was an average stay at this property.

    Travel Month: Oct 2019

    Room: Standard room

    HOTEL ROYAL INN has replied on Sat Jun 20 12:39:59 IST 2020

    Thank you Milind sir

    3.0

    Can say it's a classy Dharmshala

    viralkumar n.family

    Location is good, room was specious. Thing where we disappointed in service. When we're charged an amount per night than definitely you expect 24 hrs hot water wherein this hotel there's a timing of Hot water from till 11 am. Even if you're staying for more than you need to tell them for room clean up otherwise they won't do. For drinking water they are charging 20/- per 500 ml. Even you ask for regular water, they don't have. If you order tea (for which they charge an amount), all the time you'll be having different taste, different quantity. The most important, you'll find only breakfast over there. For Dinner/lunch you have to go outside (fortunately there's a good restaurant just 100 meters away from this hotel). So book this hotel only when you don't have any other options. Otherwise, there are many Dharmshala available in Junagadh.

    Travel Month: Dec 2019

    Room: Deluxe Ac Room

    HOTEL ROYAL INN has replied on Sat Jun 20 12:50:55 IST 2020

    'your most unhappy customers are your greatest source of learning' - Bill gates So next time we will take care of this

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