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Review Of Hotel Royal Classic

Shilphata, Thane

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    179 Ratings, 85 Reviews

    excellent
    26%
    very good
    31%
    average
    17%
    poor
    9%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 5
    • 1
    • 4
    • 5
    • 4
    • 4
    • 1
    • 3

    Rating Categories

    • Location3.1
    • Cleanliness3.3
    • Room3.3
    • Value For Money3.3
    • Facilities3.3
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Good atmosphere with neat and clean rooms.
    • Staff were generally polite, but some instances of rudeness reported.
    • Air conditioning sometimes inadequate and requires servicing.
    • Rooms often affected by mosquitoes and cleanliness issues.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    iftekhar k.

    To much bad hotel and not good for entire staff. To much rude behavior aal there person, in room to much mosquitos and bed smell as well

    Travel Month: Feb 2025

    Room: Executive Room

    5.0

    A

    abdul k.couple

    Good atmosphere, tv is also working this time, room is nit & clean, fully chilled air conditioner

    Travel Month: Dec 2024

    Room: Executive Room

    1.0

    Not now to submit any more details

    mohd s.family

    Door properly not working net slow phone not working

    Travel Month: Oct 2024

    Room: Executive Room

    1.0

    Not even the bare minimum facilities in this overpriced hotel

    sakir m.family

    Please save your money and read these cons before you book because there are no pros bathroom: the most unhygienic i have ever seen. Basin water directly falling on the floor due to broken pipe. Jet spray, stand broken too. Wifi: there was no wifi as opposed to what is mentioned here. House keeper told us they didn’t have it for a week. Staffs kept telling us they’re working on it but in our 2 days stay there was none. No tv as well. Cockroaches/mosquitoes: the room was filled with mosquitoes. We got rid of them somehow just to see a cockroach running on the bed. Water: the most basic facility a hotel can provide is water. But here forget about hot water, they did not even had a bottled water. When asked for water they gave me a small size open cap plastic bottle in which they filled water by their own hands. The guy said it’s clean you can drink it. I don’t think anyone can drink such water. Ac: the ac was at 16 degrees and yet i woke up sweating because it was faulty, not giving sufficient cooling. Broken night lamps, cracked walls, dirty bedsheets and reused towels were some more in the list of bad experiences. I would advise you to not stay here. It’s overpriced with bare minimum facilities. Unless you want it for few hours nothing much here.

    Travel Month: Apr 2024

    Room: Executive Room

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    2.0

    Avoid jf you you can, although rightly priced

    viresh.family

    Rude staff at the reception, unprofessional and i'll tempered. Hotel should employ pleasant staff

    Travel Month: Apr 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    waseema.family

    Worst experience. Room is not clean and ready at the time of check. Bed sheet was tear and so dirty. Very rude behavior of front office mam. I recommend the other not to choose the hotel.

    Travel Month: Feb 2024

    Room: Executive Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    sanjay k.loyalty-icon

    Useless hotel

    Travel Month: Feb 2024

    Room: Executive Room

    1.0

    Please ensure check in and check out time before booking

    prakash.business

    Never get trapped on their sweet gesture especially the manager ! Very bad experience it was! I had a booking of 2 days as I had to attend a meeting in Mumbra ! You can get better stay nearby this at same price even lower ! My package includes breakfast but they didn’t even provide breakfast playing blame game , I don’t know who is responsible the hotel management but it was me who has suffered

    Travel Month: Feb 2024

    Room: Executive Room

    1.0

    Bad place

    ankur g.solo

    Bad room. Worst kitchen. Very rude staff. Very poor experience. Not supportive at all. Never go for this property again

    Travel Month: Jan 2024

    Room: Executive Room

    5.0

    Excellent Stay

    luzan k.

    All staff good behaviour and good hotel rooms room decoration good

    Travel Month: Nov 2023

    Room: Executive Room

    • user photos
    5.0

    Excellent

    danish s.family

    Good maintanence good view good food good staff overall good good privacy ac need to be service cooling was not proper

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Need to renovation

    zunaid s.couple

    Towels and blankets are too old freshness is not there in room at least paint the room staff and facilities are good but room quality is not up to mark geaasr is not available

    Travel Month: Jul 2023

    Room: Deluxe Room

    • user photos
    5.0

    Excellent

    danish s.family

    Good. .

    Travel Month: Jun 2023

    Room: Executive Room

    3.0

    Average Stay

    shaikh d.

    Average services provided hotel staff food was good and tasty ac cool not sufficient air freshner required

    Travel Month: Mar 2023

    Room: Deluxe Room

    3.0

    Somewhat ok

    sarfaraz m.couple

    In my room, ac was not working, some lights were not working properly, even television was not getting on.

    Travel Month: Jul 2022

    Room: Executive Room

    • user photos
    3.0

    Location, food, hygine everything was good.

    avinash r.couple

    The main issue is the bed, the bed was not properly joined, so it was too much uncomfortable to sleep on bed, as it was making a space again n again.

    Travel Month: Jul 2022

    Room: Executive Room

    4.0

    Hotel stay experience

    kalbe h.business

    Hotel location is great reception was welcoming hotel needs big time maintenance room requires cleaning room service to be provided

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Standard Room

    5.0

    Great!

    chandan r.couple

    Rooms and food quality is good. Really appreciable.

    Travel Month: Jun 2022

    Room: Standard Room

    5.0

    Near panvel bus stand

    yadav.group

    Well treated at reception, room services was good

    Travel Month: May 2022

    Room: Standard Room

    3.0

    Satisfactory

    rushikesh v.couple

    Cleaning and hygiene is average, staff is good, towels and bedsheets are not clean, not recommended

    Travel Month: May 2022

    Room: Standard Room

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