The property is well-located near the bus stand in Ranikhet, making it convenient for travelers. Guests appreciated the friendly and cooperative staff, as well as the clean rooms. The food received mixed reviews, with some calling it tasty, while others suggested improvements in quality. However, there were consistent complaints about service, particularly during power outages, and some issues with room cleanliness were noted. Overall, the views from the property are a highlight, especially of the Himalayan peaks.