I was very disappointed with the services provided. While the property’s location near the Kolhapur Railway Station is convenient, the overall experience did not meet expectations. Cleanliness was well maintained, but the bed was not as shown in the images, leading to discomfort and potential back pain.
Additionally, basic amenities like drinking water were not included in the package and had to be purchased separately. To make matters worse, early check-in was not allowed, even when rooms were available. Overall, the service was unsatisfactory and did not justify the cost.
Hotel Rajpurush has replied on Fri Jun 06 12:59:06 IST 2025
Dear Guest,Thank you for sharing your feedback. We’re glad to know you found our location convenient and cleanliness satisfactory. However, we sincerely apologize for the discomfort caused by the bed quality and the lack of complimentary amenities such as drinking water. We also regret that early check-in could not be accommodated.Your comments are valuable to us, and we are reviewing these concerns with our team to improve our services. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,