The property's spacious rooms and good location near religious sites are notable highlights, but guests mostly report a disappointing overall experience. Issues such as unpleasant washroom odors, malfunctioning air conditioning and TVs, and poor maintenance are common complaints. Staff behavior varies, with reports of rudeness and inadequate response to guest needs. Many feel the price doesn't align with the property's condition, and the lack of basic amenities and breakfast has left guests feeling unsatisfied.