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Review Of HOTEL PHOOL PLAZA

Nayapura, Kota | 1.7 km drive to Kota River Front

    User Rating & Reviews

    • everyone
    • solo
    2.9
    Average

    21 Ratings, 17 Reviews

    excellent
    14%
    very good
    29%
    average
    24%
    poor
    10%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 3
    • 4
    • 5
    • 4
    • 1
    • 3
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.1
    • Room3.3
    • Value For Money3.5
    • Food3.0
    • Facilities3.3
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    Reviews Summary

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    The property boasts friendly and helpful staff, quick room service, and decent food that's value for money. Its location is a highlight, being close to the railway station and easily accessible. However, several guests reported poor room maintenance, cleanliness issues, and outdated furniture. Although some appreciated the spaciousness and comfort of the rooms, others faced significant issues like stinking conditions and non-working amenities. Overall, the experience seems mixed with notable service but concerning room quality.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shoyab a.

    Staff is very good, all the facility is awesome and stay is very comfortable.

    Travel Month: Dec 2018

    Room: Standard AC Room

    HOTEL PHOOL PLAZA has replied on Tue Jan 28 16:41:55 IST 2025

    thanks sir for your valuable reviews

    5.0

    Classified meeting with DM

    banwari.group

    Room location is on the way so keep out easily and bring it . Room cleanliness is very good, staff is also very good. Save money in this period and enjoy the adventure. Room service is excellent at the time of order. Room size very large and comfortable with me

    Travel Month: Aug 2017

    Room: Suite Room

    4.0

    Easy and conveniently located

    nitesh.solo

    Rooms are old and not well maintained. The service and staff are very friendly and eager to help in every aspect. Food is decent and reasonably priced. Located near the station and easily accessible from everywhere. Good accommodation for driver.

    Travel Month: Nov 2017

    Room: Standard AC Room

    1.0

    Will never book this hotel again

    kishore r.solo

    Hotel room are massy. Poor. Room was stinking. Furniture was in bad condition, Geyser was not working. Thay sift me in another room but thats room condition was also same... I am fed up with the room of this hotel.

    Travel Month: Oct 2017

    Room: Standard AC Room

    3.0

    Not stayed for more than 7 hours. No night stay.

    chetan k.couple

    Location is good. Value for money is avarege. I stayed for 6 hours only. So I can't give more details don't get time to take photos. It was my social visit. I was in hurry to return to Ahmedabad. It is o. K.

    Travel Month: Oct 2017

    Room: Standard AC Room

    4.0

    Nice stay

    shubham m.solo

    Everything was good, staff are too good, location are superb according to me because it is too near from Kota junction railway station and from Nayapura bus stand. Food quality was good, and service are too quick.

    Travel Month: Sep 2017

    Room: Standard AC Room

    2.0

    Not according the value .. The charge should be 500

    umesh k.solo

    Worst experience of my life in staying in hotel. Tuta futa room h .. Site p sari picks fake h. Odhne k liye bhi saale Kimball dete h .. Ghatiya wala ... Mere according to 3rd class hotel h ... 200 rs. Night wala.

    Travel Month: Sep 2017

    Room: Standard AC Room

    1.0

    Hotel runs a Bar, which makes Hotel worst & hell.

    raj k.family

    I suggest Makemytrip to remove this Hotel from your listing. I will tell my friends not to book hotels through makemytrip. Very bad experience. No cleaniness, Room condition very dilapidated, dirty washroom and doubtful activities till late night. I'll think 100times before booking a hotel through makemytrip.

    Travel Month: Aug 2017

    Room: Standard AC Room

    3.0

    Helpful staff and amazing food

    nitesh s.solo

    Have been going there frequently and the only reason is the friendly staff and the service provided. Rooms are comfy. Very approachable and parking facility. Food is amazing and value for money. Facility for driver good.

    Travel Month: Mar 2017

    Room: Deluxe A C

    1.0

    Its worst room, I will never prefer MMT in future

    jitendra.solo

    Its really pathetic room, very dirty and Toilet is very dirty worst then public toilet on Road ... And I can't explain the worst part of PHUL Plaza its like Village rooms Roof was like some blood was Vinisity ... Please refund my Amt else will Put the details on face book and Highlight MMT offers rooms like this ..

    Travel Month: Jan 2017

    Room: Standard Ac Room

    2.0

    Feedback about the hotel. According

    nitesh m.solo

    Im not happy about this of service because according make my trip profile given best service in hotel but in the realty' Room was not be cleaned and batter when stay in hotel. Hotel staff service is good.

    Travel Month: Dec 2016

    Room: Standard Ac Room

    4.0

    Helpful staff and good food

    nitesh s.solo

    Staff was helpful and eager to fulfil all demands that are made. Food quality was good and value for money. The room was not well maintained. The carpet was filthy and not cleaned in ages. Pop was falling off the walls. Cupboards were not cleaned. Other furniture just breaking.

    Travel Month: Jul 2016

    Room: Deluxe A C

    5.0

    Good hotel and staff

    vinod k.solo

    I stayed in hotel during my official visit and my experience was amazing. Hotel manager and staff were very cooperative and service was excellent. Location wise it is nearby railway station and bus stand both and very peaceful. I would prefer to stay there again.

    Travel Month: May 2016

    Room: Standard Ac Room

    4.0

    Overall, it was a nice experience

    vinod k.solo

    The stay was nice. Staff was good. Breakfast and Food was also great. I had stayed many times and Would love visit again and recommend it to friends. Manager may oblige you by upgrading your booking Deluxe to Suite. Overall, it was a nice experience.

    Travel Month: Dec 2015

    Room: Standard Ac Room

    4.0

    Nice stay in this hotel

    prabhu g.family

    Good hotel & friendly staff. Rooms are good. Next visit confirmed in this hotel.

    Travel Month: Dec 2015

    Room: Deluxe A C

    3.0

    Bad experience

    manoj m.couple

    Pathetic experience. They are fooling by putting A/C window in front of a cooler. Rooms quality is very poor, overall not a decent one. Though service is good but what they offer doesn't match the price window offered. Never recommend and never going to visit again.

    Travel Month: Dec 2015

    Room: Standard Ac Room

    3.0

    Value for money; good location

    devendra d.solo

    Hotel is so-so. Value for money only after considering the discount scheme of Makemytrip. I must thank MMT for offering excellent discounts on various hotel properties. Commendable job you are doing. Keep it up. It really helps. The location was very good.

    Travel Month: Oct 2015

    Room: Standard Ac Room

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