I visited to Puri last week, spent huge amount nearly money in order to get this hotel booked. Hotel staff is terrible no one answered the calls. My room was not ready at the time of moving so dirty room, bathroom was so dirty, dirty water coming from the taps. Informed make my trip and hotel staff but no steps have been taken. When we book from MMT, at least MMT should make sure they know well about the hotels before listing, once customer gets in the hotel, neither MMT nor anybody helps, just false promises we will check and update but nothing happens.