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Review Of Hotel Panchsheel @5mins From Railway Station0123401234

Shivpurwa, Varanasi | 3.8 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.6
    Average

    48 Ratings

    excellent
    13%
    very good
    19%
    average
    19%
    poor
    13%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 1
    • 4
    • 3
    • 2
    • 1
    • 4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    Reviews highlight major issues with cleanliness and service at the property. Guests faced dirty rooms, unclean bathrooms, and poor room service, with no TV or functioning AC. Staff behavior was often deemed unprofessional, and many felt neglected, as requests for basic amenities went unanswered. The lift facilities were also a concern. While some appreciated spacious rooms and a central location, the overall sentiment leans heavily towards dissatisfaction with hygiene and hospitality.

    3.0

    Average Stay

    aayush g.solo

    My room was booked for 12 pm on 16 february to 12 pm on 17 february 25. Due to some unavoidable reasons i reported to hotal at 09 pm on 16 february 25. But hotel staff allowed to enter into room at 10 pm that is after waiting of one hour. This is not fair.

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Wastage of money

    raj k.family

    Room service very poor. Room very dirty.No T.V. in room. Bathroom also very dirty. Staff behiever not responding.

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    WORST MANAGEMENT

    ankit m.couple

    The hotel manager is such a worst that I have ever seen in life. They will talk to you as you are a servant of his father. An old nursing home has been converted into a hotel, so smell is common, you will feel patient without windows. I managed because I had extra sampoo, water, soap and everything. If you ask for water, you will get it the next day. Please invest 100 or 200 rupees more to get a hotel where humans work, not shaitan like them. Worst hotel ever seen in my life

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    bad

    couple

    bedsheet pillow cover are dirty, floor cleaning is not good, bathroom tap is working properly. lift not working properly.

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    shubham s.

    5

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    anand t.

    Tv is not running codition, hotel manager said tv is not working, ac not working when i check in, after 1 hr my room changed, towel is not provided

    Travel Month: Mar 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    s n.

    It's terrible, when we have checked in hotel manager said ac will not on due to you have booked, we will not provide ac, also bedsheet are dusty and tear, 900 me fat a hua bed sheet hi milega, entire night we have not sleeping properly due to without bed sheet and ac does t not worked

    Travel Month: Mar 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    arvind a.

    Very dirty towel pillow cover no geyser tv not working

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos
    • user photos
    1.0

    Bad hotel, not to preferred

    katta v.family

    Not reached as expected from the photos of the property and hotel location is also not correct and bathrooms also not clean and no hot water and also lift not working properly

    Travel Month: Oct 2023

    Room: Deluxe Room

    5.0

    The grand stay in varanasi

    akhilesh k.solo

    The most interesting was lift facilities in this hotel. Room bedsheet washroom was neat and clean. Tv was not working. Fone was not working. Except this all things was fine.

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    piyush m.

    Very bad hotel, there was no single facility like water, tv, wifi, bad staff behaviour, they cut the power supply used for a. C. Very very bad hotel. We recommend zero rating to this hotel.

    Travel Month: Mar 2023

    Room: Deluxe Room

    Hotel Panchsheel @5mins From Railway Station has replied on Tue Sep 05 20:26:39 IST 2023

    Agar guest ko hotel ki all facilily bad lagta hai to wapas mere propty me booking nahi karni chahiye agar waaps banate hai to unka thiking hota hai only rating kharab dekar booking amount refund lene ke liye

    1.0

    worst that I have experienced

    rajesh g.loyalty-iconfamily

    never prefer this hotel.their is no cleaning services at all.i stated for 4 days they don't change the bed sheet also

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Deluxe

    2.0

    Poor Stay

    anurag.couple

    रूम साफ नही था वाश रूम साफ नही था

    Travel Month: Dec 2022

    Room: Deluxe

    1.0

    Terrible Stay

    vinod b.loyalty-icon

    One of my terrible experience with dirty bedsheets & poor service.

    Travel Month: Dec 2022

    Room: Deluxe Room

    3.0

    Below average

    raj y.family

    A typical below average hotel with dirty and unhygienic washroom.

    Travel Month: Nov 2022

    Room: Deluxe

    1.0

    Very poor

    prem s.family

    There was a bed fan was bad tv was bad the bed sheet was very messy

    Travel Month: Feb 2021

    Room: Deluxe

    1.0

    Pathetic hotel

    kushal a.solo

    The room was not sanitised, full of mosquitoes. Pillow cover was very dirty.

    Travel Month: Nov 2020

    Room: Deluxe

    4.0

    Best stay at this Hotel

    parmanand l.business

    Business stay, room was very specious, Hotel services was very good and staff behavior was courteous and location was at the heart of the City nearby to the Railway Station. Overall it was good stay. Suggested to all.

    Travel Month: Feb 2020

    Room: Deluxe

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