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Review Of HOTEL OASIS PALACE

Dalkhola, Islampur | 9 minutes walk to Dalkhola Railway Station

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    3.8
    Very Good

    77 Ratings, 27 Reviews

    excellent
    34%
    very good
    36%
    average
    12%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.8
    • Value For Money3.6
    • Facilities3.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property offers a prime location near the main road and station, making it convenient for travelers. Guests generally appreciated the spacious rooms and supportive staff. However, cleanliness seems to be a recurring issue, with mentions of dust and untidy linens. Additionally, some guests faced challenges with room service and maintenance like AC issues. Overall, it's an average stay that may appeal to budget-conscious travelers looking for decent service.

    Sort by:

    Positive first
    4.0

    Good Stay

    thongram l.solo

    hotel booking price is quite good and it's good for solo traveling. The hotel members are friendl hotel booking price is quite good and it's good for solo traveling. The hotel members are friendly

    Travel Month: Aug 2025

    Room: DELUX ROOM(NON AC)

    4.0

    Good for everywhere and service at Hotel

    bijan p.business

    All are good location amenities and service and also cleanness day by day all my needs completed by staff

    Travel Month: Jul 2025 (4-Night Stay)

    Room: DELUX ROOM (AC)

    3.0

    Property not well maintained

    debanu g.family

    Property is not well maintained. There is dust everywhere. Toilet had smell. Toilet spray was not working

    Travel Month: Dec 2024

    Room: DELUX ROOM(NON AC)

    HOTEL OASIS PALACE has replied on Tue Feb 04 11:59:10 IST 2025

    Sorry for your bad experience. Dust was do to tiles work was happening on stairs. Again I am sorry .

    4.0

    good

    soumadwip s.family

    near main road and station. you can stay. good stay. staff behaviour good.

    Travel Month: Nov 2024

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Sun Mar 16 14:34:49 IST 2025

    Thanks for good review sir come again.

    5.0

    G

    business

    All over good experience, employee behaviour excellent and all are supportable. I want to visit again to Hotel Oasis Palace

    Travel Month: Oct 2024

    Room: DELUX ROOM (AC)

    4.0

    Good Stay

    biki m.solo

    Good stay room was big overall experience was good.

    Travel Month: Aug 2024

    Room: DELUX ROOM (AC)

    1.0

    Terrible Stay

    birupaksha b.

    very bad room service,not working ac properly,no room service available in day & night

    Travel Month: Jul 2024

    Room: SUPER DELUX ROOM

    3.0

    Average Stay

    sandipan c.business

    Room is average but unable to get bill mentioning my company gst. As a result not allow to approve for reimbursement

    Travel Month: Jul 2024

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Sat Jul 20 23:27:10 IST 2024

    Good evening Sir, Sorry for your experience for GST billing. We don't have GST number but you can get bill mentioning your GST number. When you are booking form any OTA platform ,the OTA company will issue bill to you. Kindly look into the OTA billing section for your bill. We will be waiting for your next booking with our hotel.

    5.0

    excellent,prime location,good staff behaviour

    kushal r.solo

    prime location. excellent room service ,staff are very helpful and food was awesome 👍👍👍 i really recommend This

    Travel Month: Jun 2024

    Room: SUPER DELUX ROOM

    5.0

    Good services

    dipu k.business

    Very good services, recommended to stay if you are traveling to dalkhola with affordable budgets.

    Travel Month: Jun 2024

    Room: DELUX ROOM (AC)

    4.0

    Good ex

    amit d.business

    Good experience, the hotel was in a nice location also hotel staff are good overall good stay and good experience

    Travel Month: Jun 2024

    Room: DELUX ROOM (AC)

    5.0

    Excellent Stay

    arunava d.

    Overall service is okay

    Travel Month: May 2024

    Room: DELUX ROOM (AC)

    5.0

    Good hotel in dalkhola

    pritish p.business

    Ok no issue. Good hotel at dalkhola city in budget price. Staff behaviour also good.

    Travel Month: Apr 2024

    Room: SUPER DELUX ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    biki m.

    Nice place to stay cooperative staff.

    Travel Month: Mar 2024

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Mon Apr 08 13:43:03 IST 2024

    Thank you Sir for your support

    5.0

    Superb

    bishnu p.

    Good location nice behaviour and food quality also good. Hospitality is also very good. Looking forward to visit again

    Travel Month: Mar 2024

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Mon Apr 08 13:43:28 IST 2024

    Thank you Sir for your support

    4.0

    Nice

    biki m.business

    Nice, clean and comfortable stay nearby bus stand and railway station. .

    Travel Month: Feb 2024

    Room: DELUX ROOM (AC)

    • user photos
    • user photos
    • user photos

    HOTEL OASIS PALACE has replied on Sun Mar 10 21:22:49 IST 2024

    Thank you for your response

    5.0

    Excellent Stay

    arunava d.

    Room was clean properly, stay behaviour is good.

    Travel Month: Jan 2024

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Mon Apr 08 13:43:50 IST 2024

    Thank you Sir for your support

    5.0

    Excellent Stay

    sanjay s.business

    Good hotel at dalkhola. I now dlk is very small town and i was not expecting this quality of hotel at dlk. There were some point where they can improve but over-ole it was good 3 star catagory as per dalkhola. As i have given 5 star to this hotel

    Travel Month: Jan 2024

    Room: STANDARD NON AC

    2.0

    Poor Stay

    sajal d.

    Untidy linen, lots of mosquitoes

    Travel Month: Oct 2023 (3-Night Stay)

    Room: STANDARD NON AC

    1.0

    Terrible Stay

    sourab d.loyalty-icon

    Hotel denied me entry, they told me make my trip is fraud.

    Travel Month: Sep 2022

    Room: DELUX ROOM (AC)

    HOTEL OASIS PALACE has replied on Fri Oct 14 21:04:45 IST 2022

    SIR MY MANAGER HAVE RECEIVE YOU FROM RAILWAY STATION ,HOW IT IS POSSIBLE THAT HE DENIED YOU ABOUT BOOKING. ON TELEPHONIC INQUIRY IT MAY BE POSSIBLE IF YOUR NAME DOESN'T MATCH . SPEAKING ABOUT MMT IS NOT POSSIBLE BECAUSE WE RECEIVE REGULAR BOOKING BY MMT IN OUR HOTEL.YOU ARE NOT HAPPY WITH US I AM EXTREMITY SORRY FOR THAT. IF YOU WILL SHARE YOUR BAD EXPERIENCE WITH ME ON 9932460311 I WILL TRY TO SOLVE THE ISSUES

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