The property has faced serious complaints regarding safety and cleanliness. Guests reported the absence of a complimentary breakfast, irresponsible staff, and issues with room conditions, like dirty bathrooms and uncomfortable bedding. Many faced additional charges upon arrival, creating confusion. While some comments praised the cleanliness of rooms and staff behavior, the overwhelming feedback points towards a lack of basic amenities and services, leaving visitors dissatisfied. The inconsistency in room descriptions also raised concerns.