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Review Of Hotel O Ripple Mall0123401234

Piplod, Surat | 6.3 km drive to Surat International Airport

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.0
    Good

    179 Ratings, 89 Reviews

    excellent
    16%
    very good
    23%
    average
    27%
    poor
    14%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 1
    • 3
    • 2
    • 3
    • 3
    • 3
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.2
    • Room3.3
    • Food2.3
    • Hospitality3.1
    • Value For Money3.3
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    Reviews Summary

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    The property struggles with cleanliness, as many guests report unkempt rooms filled with bad odors, dirty washrooms, and pest issues like cockroaches. Reception service is noted to be unwelcoming, with complaints about extra charges and denied bookings. While some reviews mention good room decor and a decent location, the overall sentiment leans toward dissatisfaction, with repeated mentions of poor housekeeping and the lack of promised amenities like complimentary breakfast. Guests were left frustrated and unimpressed.

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