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Mahaveer Nagar, Kota
31 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is praised for its clean rooms and polite staff, making for a comfortable stay. Guests appreciate the good food and supportive service. The location is also noted as easily accessible and safe. However, there are constant mentions of small rooms, inadequate cleanliness, and issues like poor AC performance and slow food service, which detracts from the overall experience. Some guests faced challenges with booking acceptance and complimentary breakfast not being provided.
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Terrible Stay
The hotel was in a very poor state. No drinking water, the washroom was invaded by Pegions, and the birds had shat in there, bed sheets had stains of weird things. room wasn't even clean had so many hair and dirt. had to wait for two hours and finally the room was in a better condition. They'd ask you to pay in cash even though I had already booked the stay in advance. Upon denying the manager or care taker started arguing and were rude. Worst hote ever.
Room: Classic
Average Stay
we reach the venue and told that they didn't accept the Booking then we call the Oyo guest manager then we are shifted to a new hotel and at the new hotel we aren't given free commentary breakfast which was included in our bill neither we are refunded our breakfast money
Room: Saver Double
Poor Stay
I reached the destination and they said that they aren't accepting booking then we have to call. Then they shift our booking to a new hotel which doesn't even provide free complementary breakfast
Room: Saver Double
Facility very good
No problem on the hotel very best hotel.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Sat Oct 12 07:29:22 IST 2019
Charmed to See you loved our services, Golu Bana! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Rahul
Value for money,
Very clean rooms and staff also good. Everything is fine.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Tue Oct 08 07:29:09 IST 2019
Thanks for sharing your valuable feedback Sudhanshu Raj, hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Vishal.
Nice hotel
Location is good and staff behaviour is polite and room is good in this range.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Fri Oct 04 19:05:21 IST 2019
Thank you for your positive comments, Jogendra! Glad to hear that you enjoyed your stay with us! Looking forward to making your experience more amazing in the future) regards, Sagar
Hotel
Room was so small and cleanliness was not good
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Thu Oct 03 23:50:02 IST 2019
Apologies for the inconvenience caused, Yogendra! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Amit.
Poor Stay
Room is too small, there is no space and all rooms are very small.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Wed Sep 25 19:01:13 IST 2019
Sorry for the unpleasant experience you had with us, Vinay! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil
About the hotel
It has a very peaceful and safe environment.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Thu Sep 19 18:52:58 IST 2019
Hi, ram! That s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Jamil
Poor Stay
The hotel was good, but ac was not good, the guests were not allowed for 1-2 hours.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Tue Sep 17 18:16:34 IST 2019
Sorry for the hassle you faced, Shubham! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Location was good. But poor facilities
There was no water supply to wash basins. Not well maintained smelly toilets. Quality of bed was also not up-to mark.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Thu Aug 29 19:18:54 IST 2019
Sorry for the unpleasant experience you had with us, Madhumita! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil
Terrible Stay
Service is very bad. Small rooms. Housekeeping bad. An extra amount charged at checkout time.
Room: Classic (2X)
Hotel O Reyansh Galaxy has replied on Wed Aug 21 20:58:42 IST 2019
Hi, Vikas! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul
Excellent Stay
Hotel food is good. Hotel service is better
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Mon Aug 12 06:44:49 IST 2019
Glad to hear your review, Anand Meena! We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in the future. Have a great day! Regards, Rachit
Nice stay
The Hotel location was easily accessible. Staffs were very supportive. Room service was up to the mark. Restaurant was having a great taste.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Sun Jul 07 08:15:17 IST 2019
Thank you for rating us super, Pritam Dey! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Rachit.
Worst
I get to tired on finding hotel, then they are not allowing me to check in. I've paid extra to check in.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Mon Jul 08 22:44:05 IST 2019
We re so disappointed to hear such kind of experience, Vivek! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Food
Food was really good and the Hotel was satisfactory but room was too small to stay.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Sat Jun 15 20:36:33 IST 2019
Hi, soma! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Jamil
Excellent
Its good to stay in Hotel, good chef and well.
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Fri May 24 09:44:30 IST 2019
Hey, Aditya Kumar! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead) regards, Rachit
Stay at Hotel Reyansh Galaxy
Rooms are neat and clean. Staff service was good. The only problem was that food service was quite slow
Room: Saver Double (X)
Hotel O Reyansh Galaxy has replied on Thu Jun 06 13:55:10 IST 2019
Sorry for the unpleasant experience you had with us, thanks for notifying us and we will surely work towards better guest experience in the future.
Excellent Stay
Very good everything food and stay
Room: Saver Double
Hotel O Reyansh Galaxy has replied on Mon Apr 15 10:28:37 IST 2019
Hi, Krishan Murari Gaur! Thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.
Good staff
Good locality with better service.
Room: Saver Double
Hotel O Reyansh Galaxy has replied on Tue Apr 09 12:15:26 IST 2019
Thank you for your sweet words, We hope to give you a consistent service every time.
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