Review Of Hotel O La Marina

Cleaning facility should be improved. Good for couples. Hotel is at good location. Hotel is easily approachable

The hotel was totally average. No food facilities were available at hotel. At night at 2 o'clock when we reached at hotel it was closed from inside. No person was available to receive us. The reception counter must be open for 24 hours.

This hotel is very idiot, he's not giving checkin for online booking

Good location and co operative staff and very good amenities

The hotel staff is very supportive. Location of the hotel is very good.

Pathetic and unprofessional behaviour of staff. After making us wait for more than half an hour, we were confirmed for check-in. The towel and toiletries were not provided in room and we were asked to collect from reception.

1. We were denied check-in mentioning that our confirmation details were not matching as they want confirmation from Oyo only. 2. Then, I talked to customer care and they took up the matter and talked to them, and then they agreed but informed us that no room is available for check-in. 3. again, we had to talk to person, and he took up the matter and then they provided us with the uncleaned and used room where staff's used belongings were lying and they refused to take it from there. 4. Once again, the MMT team came to rescue and helped with the check-in and cleaning of rooms. it was Terrible experience. I was with my senior citizen parents and they were denied to check-in and we waited for check-in for more than an hour. They even denied to use restroom to my senior citizen parents untill their "so called" confirmation. highly, unprofessional staff and even the property owner was rude and unsupportive. I wish I could give minus ratings to this property. My suggestion is that never ever book any property that has OYO flagship. Plus point, MMT team. Kudos to their efforts and immediate solution. I ll never ever book this property again but. I will definitely use MMT only for any bookings.