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Nayagaon, New Chandigarh
16 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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I Am paid amount at online ND Hotel also very bed
Room: Classic (2X)
Hotel O Grand City has replied on Sat Dec 07 12:18:55 IST 2019
Sorry for the discommode, Jp. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Jamil!
Terrible Stay
Hotel manager not provided us breakfast and misbehaved with us when we demanding the breakfast.
Room: Classic (2X)
Hotel O Grand City has replied on Tue Nov 26 12:20:16 IST 2019
Something like this shouldn't have happened, Manoj! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don to get repeated again. Regards, Akanksha!
Never book
Never book this Hotel. Very third class experience you will face. No need to waste your money on this Hotel
Room: Classic (2X)
Hotel O Grand City has replied on Sun Nov 17 20:32:23 IST 2019
Apologies for the inconvenience caused, Tara! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil
Average Stay
Hotel staff is helpful but water problem was their no telephone service
Room: Classic (2X)
Hotel O Grand City has replied on Wed Sep 25 19:03:01 IST 2019
Hi, Rishvanjas! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit.
Hotel staff is totally bad and he cut the light connection and water not regular in shower and toilet seat and bad behaviour of reception man
Bad behaviour of staff boy and hotel manager cuts light and cuts the water connection.
Room: Classic (2X)
Hotel O Grand City has replied on Thu Sep 26 18:34:12 IST 2019
Hey Sanjay, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
Pathetic
Insects inside rooms, no toilet paper in bathroom, no breakfast served, overall a pathetic experience
Room: Classic (2X)
Hotel O Grand City has replied on Thu Sep 26 18:34:12 IST 2019
Hi, Arshad! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal
Terrible Stay
Service was good and the room was Worth the price
Room: Classic (2X)
Hotel O Grand City has replied on Thu Sep 26 18:34:13 IST 2019
Hi, Bianchi! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil
Average Stay
Hotel is located at good location rooms are good and clean but the only negative part is staff behaviour is not professional and sincere. They don't respond to any problems.
Room: Classic (2X)
Excellent
Good location. Not too far. Nice behavior, excellent service, and staff.
Room: Classic (2X)
Very bad experience I strongly suggest please don’t give as an option to your customers because we can’t judge by pictures.
Very unprofessional staff, everything we asked for do and they even listen to us, very dusty room, the room has an open window with the AC and people can see you through this so no privacy at all, no geyser, no water which company has mentioned in the facilities no towels, no toiletries nothing so I really want to suggest you guys please remove this from your list it's derogatory for you.
Room: Classic (2X)
Chamian
Industrial Area Phase I
Sector 17
Chandigarh Rd
Chandigarh Road Zirakpur
Industrial Area
Nabha
Industrial Area Phase I
Parwanoo
Parwanoo
Kumarhatti
Kasauli
Daria
Industrial Area Phase II
Morni
Sohana
Shahpur
Utrathiya
Dharampur
Bhuri
Nayagaon
Nayagaon
New Chandigarh
Nayagaon
Nayagaon
New Chandigarh
Nayagaon
Nayagaon
New Chandigarh
Nayagaon
