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Alkapuri, Alwar
18 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's nice location and the helpfulness of the staff. However, there are major concerns with cleanliness, lack of amenities like towels and drinking water, and issues with the AC and electricity. Many found the rooms and bathrooms dirty, with some mentioning the noise from events nearby. Overall, it seems more suitable for short stays.
Ok
Average room, no cleanliness, average.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Mon Nov 11 12:48:46 IST 2019
Sincere apologies, Rohit! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Amit!
Pathetic place
No kitchen, no breakfast, no exhaust, they cut off electricity to save ac bill, staff asking, again and again, when will you check out.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Wed Oct 09 19:58:05 IST 2019
Hi, Sudhir! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Average Stay
Average room, ac worked not properly, no towel, no shop, and all in bathroom.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Wed Sep 25 19:00:54 IST 2019
Sorry for the discommode, Vinay! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit
Terrible Stay
Very bad room. Matters. Dirty. Pillow. Dirty. Very bed. Experience. Tea coffee is. No. Available in hotel.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Tue Sep 03 19:24:02 IST 2019
Regret for the unpleasant experience you had with us, Narendra! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Great hotel and rooms
Very good place very lonely place and suitable for a couple.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Sat Aug 31 07:05:52 IST 2019
Thank you for rating us highly, Somnath ghosh! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Swarna
Excellent Stay
Best location and clean place
Room: Classic (2X)
Hotel O Diamond Resort has replied on Sun Aug 04 06:46:07 IST 2019
Hi, Karan Saini! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, Vishal
Hotel Diamond
Good to stay in this hotel. Nice place
Room: Classic (2X)
Hotel O Diamond Resort has replied on Fri Aug 02 06:38:49 IST 2019
Hey Shanavaz Ms, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Navneet
Excellent Stay
All types is very good staff is very helpful
Room: Classic (2X)
Hotel O Diamond Resort has replied on Wed Jul 31 06:40:02 IST 2019
Hi, Jitender Kumar! We are elated to know that you liked our services. We cherish your association and foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! Regards, Rachit
Unreliable management
They tried to overcharge me after giving me early check in. They didn't provide drinking water and had to buy bottled water from them. They didn't even provide with glass to drink water from, even after asking for it. The place is certainly a no no especially for people without vehicle. The bed and bathroom were dirty and the room wasn't cleaned for a Long time.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Mon Aug 05 14:37:12 IST 2019
We re so disappointed to hear such kind of experience, Jaydutt! Being a visitor, we do realize how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Swarna
Best hotel near railway Station
Very helpful and nice staff! Environment and the people including staff response is good. It's good for small stay
Room: Classic (2X)
Hotel O Diamond Resort has replied on Fri Jul 26 07:19:33 IST 2019
Hi, Girish Sharma! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again :) Regards, Pravin.
Search hotel.
I found the location by the hotel call reception.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Sat Jul 06 08:47:43 IST 2019
Appreciate your positive rating, gaurav Thakur! We do take pride in catering to our guest's needs the best way we can. Keep this love coming) regards, Sagar
Terrible Stay
No generator arrangement, no cleanliness. Nothing good.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Sat Jul 06 18:31:30 IST 2019
Regret for the unpleasant experience you had with us, Sharandeep! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Dont waste your time and money with the resort.
Staff's rude behaviour, room was very dirty, towel and bath kit not provided, toilet was very dirty and yellowish, fixtures was leaked, Wi-Fi not working. They refuse to give drinking water, very noisy place, a marriage ceremony was going there.
Room: Classic (2X)
Hotel O Diamond Resort has replied on Wed Jul 03 22:30:32 IST 2019
Apologies for the inconvenience caused, Nitesh! We are really disheartened to hear such shared kind of experience and can feel how one could feel after this issue. Rest assured, we ve this feedback to our team so that corrective action can be taken soon to serve better. Regards, Navneet
Neither staff nor amenities in the hotel
Bad experience. And very Long from City
Room: Classic (2X)
Hotel O Diamond Resort has replied on Sat Jun 29 21:34:33 IST 2019
Hey Vijay, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit
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