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Mansarovar, Jaipur
250 Ratings, 89 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property’s cozy and spacious rooms, along with its good location and supportive staff. However, there are consistent concerns about uncomfortable mattresses and poor food quality. While some enjoyed the helpfulness of the staff, others faced issues with service responsiveness and cleanliness. Overall, the experience varies widely among visitors.
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Poor Stay
Mattresses on beds are awful. Bed linen was shabby. Restaurant food quality was poor. Storage water heater was not working. Staff uncooperative and not helpful. Overall, a forgettable unfortunate experience.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:22 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Love i
I had a pleasant stay In Mystic Falls. Staff was so supportive and well mannered all the basic amenities were there and room and bedsheets were clean
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:21:29 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Good hospitality
Had a lovely stay at Hotel Mystic falls Jaipur! The rooms were clean, comfy, and cozy. Special thanks to the reception team—Atul gupta was super welcoming and helpful throughout our visit. Their warm hospitality made our trip even more memorable. Would definitely recommend this place for a peaceful stay in Jaipur!
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:21:36 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Terrible Stay
pathetic stay, rooms were too creepy n small, there was an ac leakage, bed was so uncomfortable and phone was not working had to go downstairs for any help
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:29 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Terrible Stay
While staying at Mystic Falls the bed is very noisy, even if I changed the side mid night it’s terrible. Also I ordered a lunch and it took them around 2 hours to serve it. I stays in lots of Hotels but this is worst experience till date.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:34 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Terrible Stay
Very bad hotel. Don't book it.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:39 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Excellent Stay
अच्छी लोकेशन पर प्रॉपर्टी है स्टाफ भी बहुत अच्छा है थोड़ा सा रूम कम क्लीन थे बट ठीक था खाना एवरेस्ट था
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:22:03 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Poor Stay
This property is too cheap according to cost. all appliances not working properly. room was smelling. and behavior of resection boy was too rude and misbehaved. property distance out of city cat use this property for visit jaipur places.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:42 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Average Stay
The room was okay, but in one room there was no mirror. Also the overall service was not so good. The breakfast that was served was cold
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:46 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Great Experience! I’m completely satisfied with the hotel services.
It was very great experience. I would really love to recommend this property to my known. It was completely as per my expectation. Location was good and the food was also delicious.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:22:11 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Terrible Stay
Food was good. but stay wasn't that good, bathroom was not that cleaned even the room had a smell of cigarettes Food was good. but stay wasn't that good, bathroom was not that cleaned even the room had a smell of cigarettes.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:23:50 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. Your comments are extremely valuable to us, as they help us improve our services and guest experience. We have shared your feedback with the concerned team to ensure corrective action is taken. We hope you will give us another opportunity to serve you better in the future. Warm regards,
Good Stay
Food is very good. specially it is pure veg. Room was clean. Location is ok. Room charges are reasonable.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:22:16 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Good Stay
it was a good stay.. elaichi chai is the best thing in the morning.. staff was very helpful.. small issues were dealt timely..
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:22:24 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Good Stay
Everything was good but service was excellent and rooms were clean and hotel staf were friendly overall experience was good
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Thu Nov 13 13:22:30 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you had a pleasant stay with us and appreciated our hospitality and services. Your kind words truly motivate our team to keep delivering the best experiences for our guests. We look forward to welcoming you again soon for another memorable stay. Warm regards,
Average Stay
The staff was overcharging the basic amenities like Mini Fridge, Study Room, Dental Kits all the amenities given in premium room booking was not given automatically instead of being helpful they have been asking for money of every single when I have already chosen for premium accommodation
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:32:38 IST 2025
Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear about your experience regarding the amenities and charges. Please accept our sincere apologies for any inconvenience caused. Your premium booking should have included all the mentioned facilities without any extra charges, and we regret if this was not delivered as expected. We have taken this matter seriously and are reviewing the situation with our team to ensure transparency and improve guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Warm regards,
Average Stay
Hotel services are not good. They are non-responsive.
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:35:21 IST 2025
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused during your stay. Your experience is not reflective of the service standards we aim to provide. We’re looking into the issue with our team to ensure prompt and responsive service going forward. We value your input and hope you'll give us another chance to provide a much-improved experience in the future. Warm regards,
Excellent Stay
Room washroom is always clean.staff is polite.one suggestion is need dental kit and sleeper will be provided by hotel
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:36:28 IST 2025
Dear Guest, Thank you for your kind words and valuable suggestions. We're glad to know you appreciated the cleanliness of the washroom and the polite behavior of our staff. We truly value your feedback and will definitely consider providing dental kits and slippers in the future to enhance guest comfort. Looking forward to welcoming you again soon. Warm regards,
Terrible Stay
The hotel room was not cleaned, AC was not working properly. A very dirty smell comes from the bathroom exhaust fan. Very bad experience, recommended to others not to stay in this property.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Tue Jul 08 10:18:26 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is extremely valuable, and we’re truly sorry for the issues with cleanliness, the AC, and bathroom odor. This is not the experience we aim to provide. We have already highlighted your concerns to our housekeeping and maintenance teams for immediate corrective action. We hope you’ll consider giving us another opportunity in the future to serve you better.
Poor Stay
Property is ok not so good , staff behaviour was not so good they didn’t cooperate and taken extra charges for rooms
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:43:36 IST 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Hotel Mystic Falls. Your concerns regarding cleanliness, maintenance, and service are taken seriously, and we are already working with our team to ensure immediate improvements. Guest satisfaction is our top priority, and we truly regret that we couldn't meet your expectations this time. We hope you'll give us another chance to provide you with a better experience in the future.
room is very bad ac not wor
food quality good room is very bad staff is good location good but room not clean nd TV not work ac not work
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:50:47 IST 2025
Dear Guest, Thank you for sharing your feedback. We're glad you liked the food, staff behavior, and location. However, we’re extremely sorry to hear about the issues with the room cleanliness, TV, and AC. This is not the experience we aim to offer. We’ve taken your concerns seriously and will work on immediate improvements. We hope you’ll give us another chance to serve you better in the future.
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