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Mansarovar, Jaipur
241 Ratings, 86 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers budget-friendly stays with clean and hygienic rooms, making it a decent choice for travelers. While the location is a bit tricky and far from the main city, it boasts spacious rooms and good parking facilities. However, there have been consistent complaints about rude staff and poor maintenance, like issues with AC and unkempt bathrooms. The food quality is also noted as below average by several guests. Overall, it's a mixed bag experience.
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Terrible Stay
pathetic stay, rooms were too creepy n small, there was an ac leakage, bed was so uncomfortable and phone was not working had to go downstairs for any help
Room: Deluxe room
Terrible Stay
While staying at Mystic Falls the bed is very noisy, even if I changed the side mid night it’s terrible. Also I ordered a lunch and it took them around 2 hours to serve it. I stays in lots of Hotels but this is worst experience till date.
Room: Deluxe room
Terrible Stay
Very bad hotel. Don't book it.
Room: Deluxe room
Excellent Stay
अच्छी लोकेशन पर प्रॉपर्टी है स्टाफ भी बहुत अच्छा है थोड़ा सा रूम कम क्लीन थे बट ठीक था खाना एवरेस्ट था
Room: Deluxe room
Poor Stay
This property is too cheap according to cost. all appliances not working properly. room was smelling. and behavior of resection boy was too rude and misbehaved. property distance out of city cat use this property for visit jaipur places.
Room: Deluxe room
Average Stay
The room was okay, but in one room there was no mirror. Also the overall service was not so good. The breakfast that was served was cold
Room: Deluxe room
Great Experience! I’m completely satisfied with the hotel services.
It was very great experience. I would really love to recommend this property to my known. It was completely as per my expectation. Location was good and the food was also delicious.
Room: Deluxe room
Terrible Stay
Food was good. but stay wasn't that good, bathroom was not that cleaned even the room had a smell of cigarettes Food was good. but stay wasn't that good, bathroom was not that cleaned even the room had a smell of cigarettes.
Room: Deluxe room
Good Stay
Food is very good. specially it is pure veg. Room was clean. Location is ok. Room charges are reasonable.
Room: Deluxe room
Good Stay
it was a good stay.. elaichi chai is the best thing in the morning.. staff was very helpful.. small issues were dealt timely..
Room: Deluxe room
Good Stay
Everything was good but service was excellent and rooms were clean and hotel staf were friendly overall experience was good
Room: Premium Room
Average Stay
The staff was overcharging the basic amenities like Mini Fridge, Study Room, Dental Kits all the amenities given in premium room booking was not given automatically instead of being helpful they have been asking for money of every single when I have already chosen for premium accommodation
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:32:38 IST 2025
Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear about your experience regarding the amenities and charges. Please accept our sincere apologies for any inconvenience caused. Your premium booking should have included all the mentioned facilities without any extra charges, and we regret if this was not delivered as expected. We have taken this matter seriously and are reviewing the situation with our team to ensure transparency and improve guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Warm regards,
Average Stay
Hotel services are not good. They are non-responsive.
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:35:21 IST 2025
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused during your stay. Your experience is not reflective of the service standards we aim to provide. We’re looking into the issue with our team to ensure prompt and responsive service going forward. We value your input and hope you'll give us another chance to provide a much-improved experience in the future. Warm regards,
Excellent Stay
Room washroom is always clean.staff is polite.one suggestion is need dental kit and sleeper will be provided by hotel
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Wed Jul 16 10:36:28 IST 2025
Dear Guest, Thank you for your kind words and valuable suggestions. We're glad to know you appreciated the cleanliness of the washroom and the polite behavior of our staff. We truly value your feedback and will definitely consider providing dental kits and slippers in the future to enhance guest comfort. Looking forward to welcoming you again soon. Warm regards,
Terrible Stay
The hotel room was not cleaned, AC was not working properly. A very dirty smell comes from the bathroom exhaust fan. Very bad experience, recommended to others not to stay in this property.
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Tue Jul 08 10:18:26 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is extremely valuable, and we’re truly sorry for the issues with cleanliness, the AC, and bathroom odor. This is not the experience we aim to provide. We have already highlighted your concerns to our housekeeping and maintenance teams for immediate corrective action. We hope you’ll consider giving us another opportunity in the future to serve you better.
Poor Stay
Property is ok not so good , staff behaviour was not so good they didn’t cooperate and taken extra charges for rooms
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:43:36 IST 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Hotel Mystic Falls. Your concerns regarding cleanliness, maintenance, and service are taken seriously, and we are already working with our team to ensure immediate improvements. Guest satisfaction is our top priority, and we truly regret that we couldn't meet your expectations this time. We hope you'll give us another chance to provide you with a better experience in the future.
room is very bad ac not wor
food quality good room is very bad staff is good location good but room not clean nd TV not work ac not work
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:50:47 IST 2025
Dear Guest, Thank you for sharing your feedback. We're glad you liked the food, staff behavior, and location. However, we’re extremely sorry to hear about the issues with the room cleanliness, TV, and AC. This is not the experience we aim to offer. We’ve taken your concerns seriously and will work on immediate improvements. We hope you’ll give us another chance to serve you better in the future.
review
very good hotel i loved it the experience was very good staff is also good and was very cooperative
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:49:28 IST 2025
Dear Guest, Thank you so much for your positive feedback! We’re delighted to know that you had a pleasant stay at Hotel Mystic Falls. Your kind words about our services and hospitality truly motivate our team to keep delivering the best experiences to our guests. We look forward to welcoming you again soon!
Poor Stay
the tv was not working and the management says they are recharging it but they didn't need full amount refund for this inconvenience
Room: Deluxe room
HOTEL MYSTIC FALLS has replied on Sat Jun 28 10:43:52 IST 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Hotel Mystic Falls. Your concerns regarding cleanliness, maintenance, and service are taken seriously, and we are already working with our team to ensure immediate improvements. Guest satisfaction is our top priority, and we truly regret that we couldn't meet your expectations this time. We hope you'll give us another chance to provide you with a better experience in the future.
Excellent Stay
Cozy room, great staff, perfect stay!
Room: Premium Room
HOTEL MYSTIC FALLS has replied on Tue Apr 29 10:05:27 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed a cozy room, experienced great service from our staff, and had a perfect stay. Your kind words motivate us to continue delivering excellent hospitality. We look forward to welcoming you back soon!
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