The reviews highlight a mix of experiences at this property. While some guests appreciated the excellent service, secure environment, and well-kept rooms, many faced issues such as cleanliness, lack of basic toiletries, and inadequate housekeeping. Connectivity with staff was inconsistent, leading to frustrations during stays. Guests noted that it feels more like a community hall than a traditional property, with some being surprised by ongoing events. Overall, while there's potential, significant improvements are needed in hygiene and maintenance.