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Jjanki Nagar, Varanasi | 5.3 km drive to Kashi Vishwanath Temple
104 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near Banaras Railway Station, making it easily accessible. Guests appreciated the friendly and supportive staff, and many enjoyed the food. While most rooms were clean and comfortable, there were recurring issues mentioned such as unclean bedsheets and inconsistent AC functionality. Some reviews noted that service can be slow, especially during peak meal times. Overall, the property is suitable for family or short stays due to its amenities and cooperative staff.
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Good Stay
It was nice to stay, staffs were cooperative. It is located near Banaras railway station,so easy to reach It was nice to stay, staffs were cooperative. It is located near Banaras railway station,so easy to reach.
Room: Deluxe Room
Average Stay
I booked 5 ac rooms for our family group..hotel's location is near banaras railway station..but there were some issues such as unclean bedsheet in two rooms, ac was not working in one room but later on was repaired after several requests by the evening... also little bit expensive...I booked through make my trip....food service was very slow in room..they told as order was given at same time by all 5 rooms so order was delayed..so overall my hotel experience was average..
Room: Deluxe Room|Family Room
Excellent Stay
Everything was really good, staffs were very supportive, food was good, it was really easy access to hotel.
Room: Deluxe Room
Hotel K B Palace has replied on Sat Apr 05 18:02:55 IST 2025
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits
Average Stay
Stay is average. Property location is exact and good. Food is avarage amenities and and service is good
Room: Super Deluxe Room
Hotel K B Palace has replied on Thu Dec 12 16:24:15 IST 2024
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits
Good Stay
Hotel stay was comfortable, staff friendly and supportive. Excellent food.
Room: Deluxe Room
Hotel K B Palace has replied on Wed Nov 27 12:33:34 IST 2024
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits.
Awesome expe
G8 experience with this hotel, near railways station neat and clean, room are good food is awesome.
Room: Super Deluxe Room
Hotel K B Palace has replied on Tue Nov 19 11:36:54 IST 2024
Dear Mr. Ankit Ji, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Do not visit this hotel
Hotel staff was misbehaving with us and service was not only slow it was dead. I ordered a cup of tea by11am and staff served me by 1 pm. Very bad experience please do not visit this hotel. I have booked it for one day but checked out after 4 hrs just because of bad behaviour of receptionist. I will never suggest to any couple to go there.
Room: Deluxe Room
Hotel K B Palace has replied on Sat Apr 05 18:07:15 IST 2025
Dear guest, we apologise for your experience at our hotel. We look forward to welcoming you back at the k b hotels for a stay that will exceed your expectations
Above expectations
Good ambience and service. Good staff behavior. Would highly recommend this stay for anyone visiting varanasi.
Room: Deluxe Room
Hotel K B Palace has replied on Thu Aug 01 16:18:04 IST 2024
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits.
Good Stay
It was a good experience food was good and the service was also average /good. The hotel is near mandhudih station that is the added advantage to staying in the hotel.
Room: Deluxe Room
Hotel K B Palace has replied on Sat Jun 15 15:18:41 IST 2024
Dear Mr. Tripathi Ji, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Good Stay
4
Room: Deluxe Room
Hotel K B Palace has replied on Sun May 26 09:44:37 IST 2024
Dear Mr. Ishwar Ji, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Good Stay
soloThe room was clean and tidy. Hygiene measures were appreciable. Staff cooperative. The only drawback was parking space. I travel-led without any vehicle, but in future if one is accompanied with his personal car, the narrow access and lack of parking may pose a problem. Solo travel-ling or with family minus vehicle, the place is superb. Recommended.
Room: Deluxe Room
Hotel K B Palace has replied on Mon May 13 15:29:46 IST 2024
Dear Mr. Pandey Ji, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Good Stay
Nivedita and her team do a good job of managing the hotel. Simple amenities and good service. Suitable for train journeys out of the city
Room: Standard Room (Single Bed) Non Ac
Hotel K B Palace has replied on Thu Dec 28 15:24:09 IST 2023
Dear Mr. Kulkarni, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Also, we are happy to know that you liked the tasty food and had a great experience. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Budget hote
soloIt was good to stay there, just walkable distance from banaras station. The hospitality was quite good and the staff are supportive. The location is also good to reach down there
Room: Standard Room (Single Bed) Non Ac
Hotel K B Palace has replied on Thu Dec 28 15:25:09 IST 2023
Dear Mr. Rakesh, Namaste! We are delighted to see you share your valuable feedback in regards to your stay at our property. We are glad that you enjoyed the clean rooms and the service by our hospitable team. Also, we are happy to know that you liked the tasty food and had a great experience. Hope you plans bring you back soon again. Best Regards, Hotel K B Palace.
Worth visit
Awesome service by staff & wonderful cleanliness. Very difficult to find a good hotel but bk palace is one of the good place to stay in varanasi
Room: Family Room
Hotel K B Palace has replied on Mon Dec 04 15:43:21 IST 2023
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits.
Good Stay
Decent place to stay overnight, with parking space for up to 4 cars. Near railway station. Courteous and hospitable staff.
Room: Family Room
Hotel K B Palace has replied on Tue Oct 31 17:16:37 IST 2023
Dear Sir, Thank you for sparing your precious time to rate a review for our property. We felt extremely glad that you have chosen Hotel KB Palace for your stay. Hope you will consider us again for your future visits.
Terrible Stay
later on he discussed with the hotel manager and direct me to pay extra money for the AC. he simply told me if there is no ac written it means there is no ac will be provided. I share you thousands of hotel which don't mentioned ac and non AC room and listed in basic facilities. in which other amenities like power, tv, soap is mentioned. I need to know with great respect and fondness did you mentioned we provide you the electricity in the standard room if it's not then why they are providing me. if you consider ac as the luxury item you need to specify clearly. like you have mentioned. laundary is chargeable i totally understand that. I was struggling at 11:30 pm on the road infront of hotel try to convey my sincere concern to your executive but I am sorry he has no sympathy with problem as I am lying. While adjusting myself in the circumstances and accept the best treatment by your executive firstly he blatantly refused to arrange a call with his superior when I later told him I report this problem and will complaint it in respective authorities. He quickly arrange a call. how is it possible then. are you making bluff. as I politely asked him that time that your policy was not clear there is no mentioning of ac and non AC of you put in basic amenities. Is your executive not educated enough to understand the term basic amenities that means the amenities you provided to all that are basic like water electricity if you mentioning ac there how can you refuse it. He blatantly told me i can't do anything you have to adjust or pay as per asked by the hotel manager. When I try to accommodate myself as I have breathing issue I just open the window for fresh air ... I have sent you already which smell I am staying with unpleasant smell, garbages, and can't identify what else. I just put hankey over my nose and try to sleep. I urge you to call me in morning around 11 pm at the time of checkout.
Hotel K B Palace has replied on Thu Oct 26 11:08:59 IST 2023
Dear Guest, I don't want to explain you any thing, Only one thing I want to say if you are booking NON AC Room , How can I provide you AC Room without any charges. It's already mentioned on online platform AC or Non AC room. Sorry for the inconvenience caused to you.
Excellent Stay
It was a comfortable stay at hotel k b palace, varanasi. The hotel staff were polite and overall service was good. The food served was also good. Thanks
Room: Standard Room (Single Bed) Non Ac
Hotel K B Palace has replied on Sun Oct 15 12:10:17 IST 2023
Dear Guest, Thank you for choosing to stay at Our Property and for taking out time for the positive feedback. We strive to customize the experience of each guest and are delighted that our efforts made your stay memorable. Our entire team looks forward to welcome you back soon. Best Regards Team Hotel K B Palace.
Good Stay
It was a very good night's stay in this hotel's kb palace. The location was very good and it is near dlw and manduadih railway station. The behaviour of all the staff and members was very good also and especially miss. Nivedita pandey's behaviour was very good. Food and room service was also good.
Room: Deluxe Room
Hotel K B Palace has replied on Sat Oct 21 11:16:13 IST 2023
Dear Sir, Thank You for sharing your valuable feedback, this will help us to do more better in future to deliver our best services. Looking forward to welcome you again at Hotel KB Palace Varanasi.
Average Stay
Stay was good and comfortable, food in breakfast was also good, beds were comfortable, only one problem is parking, otherwise it's ok. No photo taken
Room: Deluxe Room
Hotel K B Palace has replied on Tue Oct 10 10:58:49 IST 2023
Dear Sir, Thank you for sharing your valuable feedback, this will help us to do more better in future to deliver our best services. Looking forward to welcome you again at Hotel KB Palace Varanasi.
Office trip
It was nice stay for couple. Everything else is good. Food is also decent. It is in the prime location not very far from bhu.
Room: Deluxe Room
Hotel K B Palace has replied on Fri Aug 18 10:45:54 IST 2023
Dear Guest, Thank you for choosing to stay at Our Property and for taking out time for the positive feedback. We strive to customize the experience of each guest and are delighted that our efforts made your stay memorable. Our entire team looks forward to welcome you back soon. Best Regards Team Hotel K B Palace.
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