This property boasts an excellent location in the heart of Bikaner, making it convenient for exploring nearby markets and attractions. Many guests have noted the cooperative and friendly staff, along with good quality food. However, cleanliness is a major concern, as multiple reviews mention dirty linens and hygiene issues in the rooms and bathrooms. Additionally, there are complaints about poor ventilation in the rooms and slow room service. Overall, the ambiance and hospitality received a mixed response.