The property has received numerous complaints regarding cleanliness, with many guests noting dirty rooms, unwashed towels, and unsatisfactory bathroom conditions. There have been reports of inadequate service, including unresponsive staff and poorly maintained amenities like AC and TV. While some reviews mentioned good location and decent food options, the overwhelming sentiment reflects a need for significant improvements in hygiene and service quality. A few guests did highlight helpful staff and reasonable food pricing, but these positives are overshadowed by the general dissatisfaction.