Actually i stay but facility like cleaning, facility not available issue problem not solved like tv not working no one solved after to time call, and hotel booking confirmation after hotel reception say your room not booked bec all rooms already booked, after log waiting he provide room, room having not cleaned properly
Hotel Grand Sai Moradabad, Uttar Pradesh has replied on Tue Sep 03 12:14:38 IST 2024
Dear Rajat,
We're disappointed to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is invaluable to us, Providing exceptional service and ensuring our guests feel welcomed and valued are cornerstones of our ethos, and we regret that we fell short of your expectations in this regard.
We hope you'll consider giving us another chance to exceed your expectations and restore your faith in our property.
Warm regards,