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Review Of Hotel Grand Safari
Kotdwar, Kotdwar
User Rating & Reviews
- everyone
- group
- couple
- solo
- family
Very Good
28 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 4
- 5
- 5
- 5
- 3
- 1
- 5
- 4
- 5
Review Summary
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- Location is highly appreciated for its convenience and safety.
- Cleanliness and maintenance of the property receive top marks from guests.
- The staff is consistently noted for their polite and attentive service.
- Guests appreciate the cozy rooms with comfortable beds and good amenities.
Sort by:
Positive first
4.0
Good Stay
hemant k.
Location - 10/10 Comunication- 10/10 Cleanliness - 10/10 Amenities - 10/10 Food - 10/10 Service - 10/10 Room and Bed were small in size.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Thu Oct 23 13:52:12 IST 2025
Greetings!! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
5.0
Excellent Stay
kuldeep s.solo
Ambience and vibe of property is new and worth.Mr Shivam has helped us a lot from booking till checkout.Praise for the whole team
Room: Deluxe Double Room
Hotel Grand Safari has replied on Thu Oct 23 13:52:27 IST 2025
Greetings!! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
5.0
Clean and comfortable
shweta r.group
Hotel location is very good and staff kaafi cooperative hae.I arrived at 2am in morning and koi problem nahi Hui checkin mar.Hotel is clean and modern and safe for family and female travellers
Room: Deluxe Double Room
Hotel Grand Safari has replied on Thu Oct 23 13:52:36 IST 2025
Greetings!! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
1.0
Terrible. Dirty. Not worth it!
shivam a.family
Terrible experience. The hotel doesn’t have a kitchen or even a dining area for breakfast. They order food from a nearby street stall, and it’s very unhygienic. They say they provide breakfast, but in reality, you have to eat while sitting on your bed. The room was much smaller than expected. Our AC stopped working in the middle of the night, and it took them 30 minutes to fix it. The bedsheets and pillows were dirty and had stains on them. I would not recommend staying here.
Room: Deluxe Triple Room
Hotel Grand Safari
Dear We are aware that this review is from the same individual who stayed at the hotel and did not complete full payment. At the time of checkout, you were reminded of the balance due — and in response, you threatened to leave false reviews online, which is exactly what we’re seeing here. To clarify for others: • There was no AC malfunction during your stay. Our team checked and confirmed all systems were functioning properly throughout. • Breakfast is provided in-room as clearly mentioned in our listings. We work with trusted vendors — not random street stalls — and ensure food quality and hygiene. • Photos online are accurate and show our actual rooms. Guests consistently appreciate the value and cleanliness we provide at our price point. • If any linens were not up to standard, our team would have gladly replaced them had this been raised during your stay — which it wasn’t. We take false, retaliatory, and misleading reviews very seriously, and we have reported this review to Google for violating their policies. Hotel Grand Safari is committed to genuine guest service, and we encourage honest feedback — but we will not tolerate dishonest attempts to damage our reputation.
5.0
good hote
himanshu b.couple
clean hotel, spacious room, good experience. they allowed late check outs. polite and good staff.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Fri Jul 04 19:30:31 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know you enjoyed our clean and spacious rooms, and appreciated the flexibility of a late checkout. It’s also heartening to hear that our staff made a positive impression. Your satisfaction means a lot to us, and we look forward to welcoming you back on your next visit. Warm regards
5.0
Clean, Comfortable, and Worth It!
ajay p.group
Stayed at Hotel Grand Safari for a couple of nights and really enjoyed it. The room was clean and cozy, staff was polite and helpful, and the food was surprisingly good. The location is convenient too. Overall, a smooth and relaxing experience. Would definitely recommend to others visiting the area.
Room: Standard Family Room
Hotel Grand Safari has replied on Fri Jul 04 19:29:40 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you found our staff polite and helpful. Providing excellent service is very important to us, and your kind words motivate our team to keep doing their best. We hope to have the pleasure of hosting you again soon. Warm regards
4.0
Good Stay
sachin s.group
hotel is good but food facility not available..
Room: Family Suite
Hotel Grand Safari has replied on Fri Jul 04 19:28:55 IST 2025
Dear Guest, Thank you so much for your kind words! We’re glad to know you found our hotel comfortable and clean, and that the lift added to your convenience. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Warm regards
5.0
Excellent Stay
shweta c.
Hugs is a comfortable and clean hotel to stay. I would recommend to anyone coming to kotdwar. Lift facility is also available.
Room: Standard Family Room
Hotel Grand Safari has replied on Fri Jul 04 19:28:38 IST 2025
Dear Guest, Thank you so much for your kind words! We’re glad to know you found our hotel comfortable and clean, and that the lift added to your convenience. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Warm regards
5.0
Great Stay – Clean Rooms & Helpful Staff
family
I had a great experience staying at Hotel Grand Safari. The room was clean, spacious, and exactly as shown in the photos. The bed was super comfortable, and all basic amenities were provided. Everything worked fine—Wi-Fi, hot water, AC, etc. What really made the stay special was the staff. Everyone was so polite and helpful, always ready to assist with a smile. Check-in and check-out were smooth, and they even gave some helpful suggestions about places to visit nearby. The location is very convenient—peaceful area but still close to restaurants, shops, and local attractions. I also tried the food at the hotel, and it was tasty and reasonably priced. Overall, it was a smooth and pleasant stay. Great value for money, and I’d definitely book again without a second thought. Highly recommended!
Room: Standard Family Room
Hotel Grand Safari has replied on Fri Jul 04 19:30:50 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know you enjoyed our clean and spacious rooms, and appreciated the flexibility of a late checkout. It’s also heartening to hear that our staff made a positive impression. Your satisfaction means a lot to us, and we look forward to welcoming you back on your next visit. Warm regards
5.0
Good stay
vaibhav m.family
It is a good property for family stays.Woth money spent.lift are amenities are very good from dental to shower gel ,we got everything.Staff is very polite and attentive.
Room: Standard Family Room
Hotel Grand Safari has replied on Tue Apr 22 18:59:04 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
3.0
Average Stay
sujeet p.family with 1 kid
location - average property - avarage food - average as food comes from some far place amenities - average, lift under maintenance, no telephone in room service - good
Room: Deluxe Double Room
Hotel Grand Safari has replied on Thu Apr 03 16:24:34 IST 2025
Greetings!! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was good and I am most certain that my team will be motivated to serve you better in future. We will definitely work on all your suggestions and will serve you better in the future. Sincere Regards. Team Hotel Grand Safari
4.0
Good stay
sriti c.family
The room was good and clean. The staff is helpful. There is no restaurant but they have some tie-up with a nearby restaurant. Only issue is that you need a minimum order of rs. 250 for delivery. There are other restaurants also nearby. Limited parking is there.
Room: Deluxe Triple Room
Hotel Grand Safari has replied on Tue Mar 18 15:36:15 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
5.0
Very good stay
aman r.couple
It is a good hotel to stay and newly built.Amenities and staff are well polished.My overall experience is very good.A must recommend to all coming to ktw.
Room: Standard Family Room
Hotel Grand Safari has replied on Tue Mar 18 15:35:31 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
1.0
Very bad experience
satya d.couple
Very bad experience, no food, no amenities and services, i will not recommend to anyone doe stay in this hotel, no lift, no cleaning
Room: Deluxe Double Room
Hotel Grand Safari has replied on Sun Feb 23 18:57:09 IST 2025
Greetings Satya Thank you for sharing your valuable feedback with us.We are deeply sorry for the inconvience caused to you and here we acknowledge the problems faced by you. 1) We have our food menu placed in every room and food can be ordered as per guest convenience. 2)Amenities like soap, shower gel, shampoo,dental kit, water bottle ,green tea and coffee are provided in all rooms and we are looking forward to add more in the near future. 3)We have a fully functional lift operating in our premises. We look forward to the opportunity of welcoming you soon. Regards HOTEL GRAND SAFARI
3.0
Average Stay
himanshu g.
The hotel is average. Washroom is not good. No kitchen in the hotel and no lift also. No intercalling in rooms. Although staff is very helpful.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Sun Feb 23 18:44:59 IST 2025
Dear Himanshu Thank you for sharing your valuable feedback with us.Your concerns have been well acknowledged and we assure ,we will serve you better next time. However we are glad that you liked our hotel.We look forward to the opportunity of welcoming you back soon. Regards HOTEL GRAND SAFARI
5.0
Excellent Stay
ved s.
Great experience dere, hospitality and service was awesome.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Wed Feb 12 18:31:26 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
5.0
Excellent Stay
rohit r.
Worth every penny. Property is well maintained and well constructed. Rooms are very goodall amenities are present along with 24 hours service. We checked late at night and didn’t face any problem. Owner mr pradeep ji has even come to meet us in morning and welcomes a true feedback. Best property at best rates.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Wed Feb 12 18:30:57 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
5.0
Excellent Stay
pranjal n.
Amazing property best in kotdwar this hotel is far above kotdwar standards. Staff, services everything is awesome. Rooms are very beautiful and well kept. Interiors are next level. Awesome place. A decent place to stay in kotdwar.
Room: Deluxe Double Room
Hotel Grand Safari has replied on Tue Jan 07 12:10:48 IST 2025
Greetings! Thank you for choosing Hotel Grand Safari Kotdwar. We have received your valuable feedback on the recent visit at our hotel. We are happy to learn that your visit was excellent and I am most certain that my team will be motivated to serve you better in future. Sincere Regards. Team Hotel Grand Safari
