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Review Of Hotel Gagan Palace

Tatibandh, Raipur, Chhattisgarh | 2.5 km drive to All India Institute Of Medical Sciences

    User Rating & Reviews

    • everyone
    • family
    • group
    • solo
    • business
    3.2
    Good

    55 Ratings, 28 Reviews

    excellent
    16%
    very good
    29%
    average
    27%
    poor
    13%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 3
    • 4
    • 5
    • 2
    • 2
    • 4
    • 3

    Rating Categories

    • Location4.6
    • Cleanliness3.3
    • Room3.5
    • Value For Money3.2
    • Facilities4.1
    • Hospitality3.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a mix of experiences, with many guests appreciating the friendly and helpful staff. Rooms are spacious and well-maintained, but cleanliness and amenities need attention, as several reviews highlight issues with dust and poor hygiene. The location is convenient, close to major attractions, yet bustling and dusty. While food quality is noted as good, it can be pricey. Overall, the property presents a decent value for money, but there are significant areas for improvement.

    Sort by:

    Positive first
    4.0

    Good Stay

    sujoy m.business

    Happy with the service, I am a repeat visitor for this hotel. Rooms are well maintained only foods are little costly.

    Travel Month: Feb 2025

    Room: Standard Room Ac Double

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    2.0

    Ipnot neat and tidy. It is in dusty area. Not clean. Ambience is negate

    john.family

    Location is ok but in a dusty area. They are giving services. But totally the effect of service is feeling not sufficient.

    Travel Month: Jul 2024

    Room: Standard Room Non Ac Double

    4.0

    Very Good

    anamika y.loyalty-iconbusiness

    I recently stayed at Hotel Gagan Palace in Raipur, Chhattisgarh, and had a pleasant experience overall. Here’s a breakdown of my stay: Location: ★★★★☆ The hotel is conveniently located in the heart of Raipur, making it easily accessible to major attractions and business hubs. The vicinity offers a good mix of local eateries and shopping options. However, the immediate area can get quite busy, which might be a slight inconvenience for those seeking a quieter environment. Service: ★★★★☆ The staff at Hotel Gagan Palace were friendly and attentive, providing efficient service throughout my stay. Check-in and check-out were smooth, and the front desk was always ready to assist with any queries or requests. Room service was prompt, and the housekeeping staff did a commendable job maintaining cleanliness. Rooms: ★★★★☆ The rooms were well-maintained, clean, and comfortable. The decor was modern and pleasant, providing a cozy ambiance. The bed was comfortable, ensuring a good night's sleep. However, the room size was a bit smaller than expected, which might be a consideration for those traveling with families or needing more space. Amenities: ★★★★☆ The hotel offers a range of amenities including free Wi-Fi, a decent breakfast spread, and a fitness center. The breakfast had a good variety of options, catering to different tastes. However, the gym could use some more equipment to enhance the workout experience. The free Wi-Fi was reliable and fast, which was great for both work and leisure activities. Cleanliness: ★★★★☆ Cleanliness was a strong point for Hotel Gagan Palace. Common areas, as well as the rooms, were spotless. The housekeeping staff were diligent and thorough, ensuring that all areas were well-maintained and hygienic. Value for Money: ★★★★☆ Given the quality of service, comfort, and amenities provided, Hotel Gagan Palace offers good value for money. While there are a few areas that could use improvement, the overall experience is positive and worth the cost. Conclusion: Hotel Gagan Palace is a solid choice for travelers visiting Raipur, offering a comfortable stay with good service and amenities. A few minor improvements could elevate the experience to a five-star rating, but it still stands out as a commendable option in the city.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe AC Room

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    3.0

    Good but need to improve on amenities

    vasant.business

    Ambience to be improved, location is good but amenities shall be added food and service is good, cost vs amenities have to be balanced considering old hotel

    Travel Month: Jun 2024

    Room: Standard Room Non Ac Double

    3.0

    Average Stay

    manmath k.couple

    Room is spacious not neat and clean, higenic ac is not working very old and dusty things are there inside room

    Travel Month: Mar 2024

    Room: Standard Room Non Ac Double

    4.0

    Good Stay

    niket s.

    Washroom chocking was there on the floor and basin. Everything else was nearly good.

    Travel Month: Mar 2024

    Room: Standard Room Non Ac Double

    5.0

    Excellent Stay

    ramanuj p.family

    It is suggested to provide more attention on maintenance of amenities like exhaust in toilet, fan in room, cleaning of blanket and bedsheet.

    Travel Month: Feb 2024

    Room: Standard Room Non Ac Double

    4.0

    Hygienic, value for money and safe stay,

    unnikrishnan p.solo

    The hotel is walkable distance from the aiims 5th gate. Spacious room, hygienic and good, warm behaviour from the staffs. After seeing many bad reviews i was bit confused before booking, but to my surprise it was a good stay. Though i checked in late night 3am, the reception staff was awake and received nicely.

    Travel Month: Dec 2023

    Room: Standard Room Non Ac Double

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    1.0

    Terrible Stay

    harikrishna r.loyalty-icon

    Very bad service. Dirty room. Alchol smell. Not family room

    Travel Month: Oct 2023

    Room: Standard Room Non Ac Double

    3.0

    Average Stay

    ranjeet m.

    The hotel rooms are big. The room is dirty with a lot of dust. The toilets are old and not very clean. Most of the bathroom fittings are in a bad shape and leaking.

    Travel Month: Mar 2023 (4-Night Stay)

    Room: Standard Room Non Ac Double

    4.0

    Good Stay

    sandip k.

    Good. No. Please up my bill gst no

    Travel Month: Feb 2023

    Room: Standard Room Non Ac Double

    3.0

    Good location

    rupesh k.business

    Didn't had any food, only tea, was good. Hygiene standards were not good. Wash room and complete room was dirty and spider web were a special attraction.

    Travel Month: Dec 2022

    Room: Standard Room Non Ac Double

    1.0

    Terrible Stay

    manish t.

    It was my worst experience in that hotel. I will not recommend it to anyone else.

    Travel Month: Dec 2022

    Room: Standard Room Non Ac Double

    1.0

    Bad experience

    melwin d.group

    Stay at your own carefulness. The plugs may fry your gadgets. Lost a laptop. Ac kept fluctuating.

    Travel Month: Nov 2022 (4-Night Stay)

    Room: Deluxe AC Room

    2.0

    Backward

    amitava s.family

    Not satisfied. Management is not up to the mark

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Requires renovation

    anshuman b.family

    This hotel is old and requires complete renovation. Staff is good courteous and helpful. A complete turn around may happen post renovation.

    Travel Month: Feb 2020

    Room: Standard AC Room

    1.0

    Awful

    sudhir g.group

    Ambience not good, lack of cleanliness.

    Travel Month: Nov 2019

    Room: Standard AC Room

    3.0

    Ok

    kranthi y.family

    Ok nearby to my work and were helpful.

    Travel Month: Oct 2019 (4-Night Stay)

    Room: Standard AC Room

    2.0

    Not a value for money.

    nilay w.solo

    In this range. Better rooms with with better cleanliness was available. Room was dirty. However behavior of staff was friendly and taste of food was good.

    Travel Month: Aug 2019

    Room: Standard AC Room

    2.0

    Spacious but dirty rooms

    ananthesh.solo

    Rooms are very spacious, it would be better if they provide clean room to guests. Lot of hairs on the pillows, dusty tables and unclean toilets should be avoided.

    Travel Month: Jul 2019

    Room: Standard AC Room

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