They accept foreigners. But we had time to arrive and take a shower, and we were kicked out because we didn't have our marriage certificate. We don't travel with those documents as a foreigner. It has been more than one month since we are travel-ling here and we never had a problem. We had other proof that we had the same address, but they kicked us out. Be aware and prepare to show all your documents. Otherwise, the room was really clean.
Hotel Easy Retreat has replied on Thu Jan 25 20:20:08 IST 2024
Dear Valued Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and are delighted to hear that you found our place clean and comfortable.
We understand your concern regarding the requirement of a marriage certificate for couples. As per government regulations, we are obligated to verify the identity and relationship status of our guests, especially when individuals from different countries are involved. Our primary goal is to ensure a safe and secure environment for all our guests.
We regret any inconvenience caused and want to assure you that our policies are in place to adhere to legal requirements. We appreciate your understanding and cooperation in providing the necessary documentation to comply with these regulations.
We value your patronage and hope to have the opportunity to welcome you again in the future.
Best Regards,
Hotel Easy Retreat Management