As I have booked Standard Room, city view, 172 sqft as shown at the time of booking. But when I reached there around 8:30 pm after a tiring schedule. They alloted me room No. 107, ground floor, in last of gallery end, no open window, no city view. Room was very small, not seems like 170 sq ft. as it should be. Congested room@ ( too expensive in a city like Begusarai). MMT SHOULD ENQUIRE IN IT. For next day, I booked another room in nearby other Hotel from counter. They offered me a big room at the top of building with good space, big toilet bathroom -with AC, TV, Wi-Fi, sofa, chairs, kettle etc… this price was attractive & I hired it. MMT should review itself from time to time the price the Hotel is offering in regard to Facilities, amenities, location etc. MMT should not jump in each & every Hotel to acquire for business. I AM NOT HAPPY
Hotel Delight Deluxe has replied on Tue Jul 09 01:07:49 IST 2024
Dear Vinod joshi,
We're sorry to hear that you felt like your room was too small, We will review our room options and take steps to ensure that our guests have ample space to relax. But we have different types of room category available for guest with all the mentioned facilities.A.C, T.v, seating space,wifi, inhouse restaurant , complimentary breakfast, free parking, laundry service these are basic amenities in all our rooms, if you was not satisfied with room category you can ask for room upgrade option to city view & we are very transparent with our guest we don't mention any wrong amenities option on website kindly share the booking information where you seen standard room with City view option.