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Review Of Hotel Cool River

Nad Junction, Visakhapatnam | 3.3 km drive to Visakhapatnam Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    131 Ratings, 71 Reviews

    excellent
    21%
    very good
    20%
    average
    25%
    poor
    15%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 2
    • 4
    • 1
    • 4
    • 3
    • 5
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness2.8
    • Room2.6
    • Value For Money2.4
    • Food1.0
    • Facilities2.7
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    Reviews Summary

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    Guests have mixed feelings about their stay. While some appreciate the property for its proximity to the airport and reasonable rates, others find the rooms stinky and poorly maintained, with complaints about cleanliness and maintenance. Service has been noted as subpar, with issues like indifferent staff responses and inadequate facilities. Some guests experienced delays during check-in and lack of cooperation with requests. Overall, it's seen as a budget option, mainly suited for short stays.

    Sort by:

    Positive first
    3.0

    Average Stay

    sher s.family with 2 kids

    1. Property location is very good. 2. Rooms are very small as compared to the charged amount. 3. Hot water not available in the morning. Bathroom is very small.

    Travel Month: Jul 2025

    Room: Executive AC Rooms

    Hotel Cool River has replied on Fri Jul 25 20:41:21 IST 2025

    thank u for u r review sir...sir hot water facility is avaleble for 24 hours but ....how to use the taps operating ,...u dont know...thats the reson any way thank u sir...visit again

    5.0

    Excellent Stay

    p s.

    Good to stay. Value for money. Goodrooms.

    Travel Month: Apr 2025

    Room: Executive AC Rooms

    Hotel Cool River has replied on Sun Apr 20 18:48:16 IST 2025

    thanku sir

    5.0

    Professional and goo

    ram m.solo

    Although my stay at hotel cool river was for just half a day. Yet i have nothing to complaint on any aspect of hotel

    Travel Month: Feb 2025

    Room: Executive AC Rooms

    1.0

    Terrible Stay

    uma.loyalty-iconfamily

    Booked cool river thinking of good standards. Rooms were stinky, filthy smell, washroom condition is pathetic, smoke smell coming into room. Never ever go to this hotel

    Travel Month: Feb 2025

    Room: Executive AC Rooms

    • user photos
    • user photos

    Hotel Cool River has replied on Mon Mar 31 21:32:12 IST 2025

    u cheater worrest fellow this is not my wash room .....

    3.0

    Average Stay

    niranjan s.loyalty-iconfamily

    The service is very poor, we are staying with the family but the local police came to the room early in the morning as if we were hiding a big criminal, it felt very bad. I felt that it is not safe to live here, whether as a family or as an individual.

    Travel Month: Dec 2024

    Room: Executive AC Rooms

    5.0

    Excellent Stay

    p s.

    Good hotel and reasonable rates. Nice to stay. Room-service and break fast complintry good. T ku mm t

    Travel Month: Nov 2024

    Room: executive ac rooms

    1.0

    Don't book at this hotel ever

    sourav t.business

    1. I requested hotelier for the early check-in, they did not honored. It's better to arrive hotel after 11 a. M. Only. 2. If you check-out early, it's totally your responsibility. You are not going to get any refund. So, better either use full time as per booking or don't book at this property.

    Travel Month: Mar 2024

    Room: executive ac rooms

    Hotel Cool River has replied on Mon Apr 01 13:35:50 IST 2024

    FIRST OF ALL U MAINTANE RULES AND REGULATIONS.OK

    1.0

    Not recommended for stay

    surya m.loyalty-iconbusiness

    Hotel was so old and it not maintained properly, we get old rust, and kind of old smell in rooms and bathroom too. No proper parking area

    Travel Month: Mar 2024

    Room: executive ac rooms

    5.0

    Excellent Stay

    ranjit k.

    It was really awesome to stay at hotel cool river.

    Travel Month: Feb 2024

    Room: executive ac rooms

    5.0

    Excellent Stay

    madhavi d.

    Nice to stay. Wow. Good hotel. Nice restaurants also paradise hotel. Dhaba. Food is very good. Front office staff. Very good. Good room service. Near by air port. Also. I recombindthe. Hotel nice to stay thank u mmt. 5

    Travel Month: Jan 2024

    Room: executive ac rooms

    • user photos
    5.0

    Excellent Stay

    p s.

    Cleanroom. Near air port 1 kilometer good location

    Travel Month: Jan 2024

    Room: executive ac rooms

    5.0

    Excellent Stay

    ramana v.

    Very near by airport and rooms also good family with also staying good.

    Travel Month: Jan 2024

    Room: executive ac rooms

    • user photos
    • user photos
    1.0

    A terrible experience.

    gowtham m.loyalty-iconsolo

    The rooms are okay. But they won't provide the complimentary breakfast as mentioned even after i asked for it, i was able to get breakfast only 2 days out of my 6 days stay. On the 5 day of my stay water leakage filled the floor with water since they said no other rooms are available, i adjusted and stayed in the same room for another two days. That's fine untill you are treated with respect. On the night before checkout i asked them to calculate the remaining amount need to paid since i extended my stay by one day because my flight got cancel-led and i also have used their laundry service. They asked how many days you got breakfast i said 2. The person on charge on that night called and checked this with the another person, and he said 3, i said only 2. For that the another person raised his voice tone and said there are cctv cameras, i will show you the footage while talking to me on the call. He is saying that i am a lier. The point is why i have lie for a 50 to 100 rs breakfast while my company is paying my for the entire expenses of my travel, stay and food. But the person on duty apologised for his behavior and words, and he is the one who is on duty on those two days i got breakfast and he is a very kind person. The other person is such a rude person, he behaved like that even thought all the mistakes are on his side. I will never recommend this hotel to anyone. This hotel is not worth the money you pay.

    Travel Month: Sep 2023 (5-Night Stay)

    Room: executive ac rooms

    1.0

    Very bad.

    dilip b.loyalty-iconbusiness

    The hotel had no proper working facilities and not good service, not worth the money. The selection of the hotels in vizag are not nice. . The hotel was not good at all, no proper working facilities aur services, the room was not upto the mark, the stay was not worth the money and the pictures that were shown.

    Travel Month: Jul 2023

    Room: executive ac rooms

    5.0

    Lives up to the name "cool river"

    nagaraju u.family

    Thanks to the management and all the staff for your guest courtesy. Awesome ambiance and clean rooms

    Travel Month: Jul 2023

    Room: executive ac rooms

    • user photos
    5.0

    Review

    balaji v.loyalty-iconbusiness

    I found the property location on makemytrip app it’s very near to airport and connects all our basic needs nearby

    Travel Month: Jun 2023

    Room: executive ac rooms

    • user photos
    • user photos
    • user photos
    2.0

    Bad Management

    y b.family

    1. AC is switched off at the reception.2. Towels are not replaced until you plea.se them.3. Housekeeping in not done. Our dustbins were also not cleaned. 4. You can stay here if you are expecting to just sleep. 5. No Blankets will be provided. Only quilts will be provided.6. The person at Reception, Mr. is rude. Please be cautious.

    Travel Month: Dec 2022

    Room: executive ac rooms

    Hotel Cool River has replied on Fri Feb 03 23:54:35 IST 2023

    U also bad guest. We are not allowed ladies out side. Prst

    2.0

    Hygiene and safety

    aadhavun t.loyalty-iconsolo

    5 out of 10 will be my rating for this

    Travel Month: Dec 2022

    Room: executive ac rooms

    1.0

    Bad service

    praveen n.loyalty-iconfamily

    Worsts Hotel bad smell worsts experience bad quality hotel don't waste money

    Travel Month: Nov 2022

    Room: executive ac rooms

    • user photos

    Hotel Cool River has replied on Fri Feb 03 23:55:29 IST 2023

    Thank u sir

    2.0

    Poor Stay

    sanket a.

    Bad

    Travel Month: Nov 2022

    Room: executive ac rooms

    Hotel Cool River has replied on Fri Feb 03 23:56:06 IST 2023

    Good sir.

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