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Review Of Holiday Inn Express Greater Noida Knowledge Park0123401234

Knowledge Park 3, Greater Noida

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    3.8
    Very Good

    119 Ratings, 40 Reviews

    excellent
    39%
    very good
    29%
    average
    17%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 3
    • 5
    • 2
    • 5
    • 5
    • 4
    • 3
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.4
    • Food3.8
    • Value For Money3.4
    • Facilities3.4
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    Reviews Summary

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    Guests appreciate the cleanliness and maintenance of the property, along with the neat and compact rooms. The courteous staff, especially Lalit and Jaswant, have been highlighted for their helpfulness. Many enjoyed the complimentary breakfast, with a good variety, though some found dinner options limited. Overall, service quality was noted as good, providing a pleasant stay experience.

    Sort by:

    Positive first
    4.0

    Good Stay

    nitin k.business

    it was pleasant stay at Holiday inn express. Hotel was recently built and breakfast buffet was good. overall experience is good.

    Travel Month: Oct 2025

    Room: Standard Room

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    3.0

    room size was too small & fooding was below average

    tejpal s.solo

    Dinner & breakfast was below average.the washroom size is so small that u can’t even stand properly .

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    vijayakumar.solo

    I recently stayed here, and the rooms were neat and clean. The staff, particularly Lalit, were very kind and helpful in arranging local transportation. The complimentary breakfast was impressive, offering a wide variety of options with multiple choices.

    Travel Month: Sep 2025

    Room: 1 Queen Standard

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    5.0

    Excellent Stay

    saravanan d.

    I had a very pleasant stay at Holiday Inn. The property is well maintained, rooms are clean and comfortable, and the location is convenient. The staff was very courteous and helpful throughout my stay. Food quality was excellent with good variety. Overall, a great experience and I would highly recommend this hotel

    Travel Month: Sep 2025

    Room: Standard Twin Room 2 Single Beds Non-Smoking

    4.0

    Good Experience.

    mahan i.business

    The hotel room is so congested. Space is very less. Food was good. Breakfast & Dinner Both. Over all experience is good The hotel room is so congested. Space is very less. Food was good. Breakfast & Dinner Both. Over all experience is good.

    Travel Month: Aug 2025

    Room: Standard Room

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    Holiday Inn Express Greater Noida Knowledge Park has replied on Fri Aug 29 17:56:01 IST 2025

    Dear Mr. Singh, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the food, especially both breakfast and dinner. Your appreciation means a lot to our team. We also take note of your concern regarding the room space. We understand how important comfort is, and we will certainly look into ways to improve this aspect for future stays. We’re happy to know that, overall, you had a good experience. We hope to welcome you back again soon, and aim to make your next visit even better. Warm regards, Tajamul Shah Front Office Manager Holiday Inn Express Greater Noida

    2.0

    Poor Stay

    manish c.business

    Room are too too small Toilets n bathroom are half the size then train toilets. Food is also not upto the quality of holiday in Room are too too small Toilets n bathroom are half the size then train toilets. Food is also not upto the quality of holiday inn

    Travel Month: Aug 2025

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Fri Aug 29 17:58:41 IST 2025

    Dear Mr. Chandaria, Thank you for taking the time to share your feedback. We sincerely regret to hear that the room and bathroom size did not meet your expectations. Our rooms are designed to be compact and efficient, especially for travelers looking for a convenient and budget-friendly stay in the city. However, we understand that space and comfort are important, and we appreciate your perspective. We're also sorry to hear that the food did not meet your expectations. Your comments have been shared with our culinary team for immediate review and improvement. Your feedback is valuable, and we truly hope to have the opportunity to welcome you again and provide a more satisfying experience. Warm regards, Tajamul Muzafar Shah Assistant Front Office Manager HOLIDAY INN EXPRESS Greater Noida

    4.0

    Good Stay

    kajal n.

    Hotel is clean , compact rooms , staff is very nice , but one day due to a packed breakfast service became very slow . Vending machine wasn’t refilled for a day . Very good reception staff as well

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Room

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. kumar, Thank you for your kind and detailed feedback. We're delighted to know you found the hotel clean and appreciated our compact rooms and the warm service from our staff — especially at the reception. Your kind words truly motivate our team. We sincerely apologize for the delay in breakfast service and the vending machine not being refilled in time. During peak occupancy, occasional delays can happen, but we are working on improving our processes to ensure smoother service even during busy periods. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better stay. Warm regards, Tajamul Muzafar Shah Assistant Front Office Manager HOLIDAY INN EXPRESS Greater Noida

    2.0

    Poor Stay

    rajender j.business

    food service is very poor potato with ice in bread pakoda breakfast buffet service is very poor luggage in room self ser

    Travel Month: Aug 2025 (4-Night Stay)

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Jindal Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with our food service and breakfast buffet. Serving quality food is a top priority for us, and we’re disappointed to hear we fell short during your stay — especially with the bread pakoda. Your comments have been shared with our kitchen team for immediate review and corrective action. We also regret that the luggage assistance did not meet your expectations. While we currently offer a self-service model, we understand some guests may prefer assistance, and we’ll certainly take this into consideration as we work to improve our services. Your feedback is very important to us, and we truly hope to have the opportunity to serve you better in the future. Warm regards, Tajamul Muzafar Shah Assistant Front Office Manager HOLIDAY INN EXPRESS Greater Noida

    3.0

    Average Stay

    amit b.solo

    In breakfast very less option,Rooms were very small in size ,location was good

    Travel Month: Aug 2025

    Room: 2 Single Standard

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Bagaria, Thank you for taking the time to tell us about your experience at Holiday Inn Express GREATER NOIDA KNOWLEDGE PARK. However, we would like to clarify that our rooms are designed with a compact layout to optimize space and maintain a cozy, functional environment. While this does limit the inclusion of larger storage options, we are continually exploring ways to enhance guest comfort within the available space. and also we add up new items in the breakfast. We hope to welcome you again and provide an even better experience. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me

    2.0

    questionable stay

    vinod n.business

    Food was not up to the mark ,room was like a prison shell,staff was as so polite and helpful.holiday inn has destandarised it’s hospitality

    Travel Month: Aug 2025

    Room: Standard Room

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Negi, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, particularly in regard to the food quality and room comfort. We understand how important these aspects are for a pleasant stay, and we regret that we fell short. On a positive note, we’re glad to hear our team’s polite and helpful attitude stood out during your visit. Your kind words will be shared with them — they’ll truly appreciate it. We also take your comments about overall hospitality very seriously. Your feedback has been shared with the relevant teams, and we are committed to making improvements to better align with the standards our guests expect from Holiday Inn. We hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Tajamul Muzafar Shah Assistant Front Office Manager HOLIDAY INN EXPRESS Greater Noida

    1.0

    Terrible Stay

    abhimanyu p.solo

    Worst Staff, Worst Services, Unprofessional, Untrained, 0 Responsability to Customer Services... Taking Orders and Not Delivering

    Travel Month: Aug 2025 (3-Night Stay)

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Sat Aug 09 15:19:58 IST 2025

    Dear Mr. Prakash, Thank you for sharing your feedback. We sincerely apologize for the experience you had and are truly sorry to hear that our service did not meet your expectations. What you’ve described is not the standard we strive for, and we take your concerns very seriously. We are currently reviewing the situation with our team to understand what went wrong and to ensure corrective actions are taken immediately. Your comments regarding staff behavior, service delays, and lack of communication are deeply concerning, and we are committed to improving in all these areas. We truly value your feedback and hope you’ll give us a chance to make things right in the future. Warm regards, Tajamul Shah Front Office Manager

    3.0

    Average Stay

    sourabh.solo

    Room are small bathroom is very small diner is limited 😕 iteams in buffe same items are repeated in diner 2nd day quality of dinner is also compromise u cant ask for another i teams in diner which include in buffe breakfast is good clean ness is good

    Travel Month: Jul 2025

    Room: 2 Single Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Sat Aug 09 15:23:30 IST 2025

    Dear Mr. Sourabh, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the cleanliness and enjoyed the breakfast during your stay. We also sincerely apologize for the inconvenience you experienced with the room and bathroom size, as well as the limited variety and quality of the dinner buffet. Your comments about the repetition of items and the inability to request additional options have been noted and shared with our kitchen and management teams for immediate review. We truly value your input, as it helps us improve our services and deliver a better experience to all our guests. We hope to have the opportunity to welcome you again and serve you better next time. Warm regard Tajamul Shah Front Office Manager

    3.0

    Average Stay

    sourabh.

    The room are small against price Limited food item in the dinner diner quality is poor Clean nees is good Breakfast is good

    Travel Month: Jul 2025 (3-Night Stay)

    Room: 2 Single Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Sat Aug 09 15:24:36 IST 2025

    Dear Mr. Sourabh, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the cleanliness and enjoyed the breakfast during your stay. We also sincerely apologize for the inconvenience you experienced with the room and bathroom size, as well as the limited variety and quality of the dinner buffet. Your comments about the repetition of items and the inability to request additional options have been noted and shared with our kitchen and management teams for immediate review. We truly value your input, as it helps us improve our services and deliver a better experience to all our guests. We hope to have the opportunity to welcome you again and serve you better next time. Warm regard Tajamul Shah Front Office Manager

    5.0

    Excellent Stay

    Hotel Fully hygienic Room to good Location & facility awasome

    Travel Month: Jul 2025

    Room: 2 Single Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Sat Aug 09 15:26:33 IST 2025

    Dear Sir, Thank you so much for your kind words! We’re delighted to hear that you found the hotel fully hygienic, the room comfortable, and enjoyed our location and facilities. Your satisfaction means a lot to us, and we’re glad we could make your stay a pleasant one. We look forward to welcoming you back soon! Warm regards, Tajamul Shah Front Office Manager

    5.0

    super place

    sriram b.solo

    Excellent place and all people were so helpful and food was so good and everyone were polite. Surrounding was good

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Standard Room

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Bhaskaran, Thank you for taking the time to tell us about your experience at Holiday Inn Express GREATER NOIDA KNOWLEDGE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly Sincerely, Tajamul Shah

    5.0

    Excellent

    kanika a.family

    Everything was good. Special thanks to Jaswant for entertaining our late checkout request. Breakfast spread was nice and taste was also good.

    Travel Month: Jul 2025

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Bhaskaran, Thank you for taking the time to tell us about your experience at Holiday Inn Express GREATER NOIDA KNOWLEDGE PARK. Thank you for your wonderful feedback! We're glad to hear that you had a pleasant stay and enjoyed the breakfast spread. A special thanks for recognizing Jaswant — we’re proud to have team members like him who go the extra mile to assist our guests. Your kind words will definitely be shared with him. We look forward to welcoming you again soon! Sincerely, Tajamul Shah

    4.0

    stay

    ujjwal k.couple

    The stay was good And amenities services, very nice. The staff over there was very cooperating immunity.

    Travel Month: May 2025

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Mon Jul 07 11:41:52 IST 2025

    Dear Mr. Sinha, Thank you for your kind feedback. We're glad to hear that you had a good stay and that you enjoyed our amenities and services. It's also wonderful to know that our team made a positive impression with their cooperative attitude. We truly appreciate your support and hope to welcome you back again soon! Regards, Rohan Saigal

    3.0

    Average Stay

    rohan g.

    Food- it was not good, limited options in breakfast.

    Travel Month: Jun 2025

    Room: Standard Room

    Holiday Inn Express Greater Noida Knowledge Park has replied on Mon Jun 23 16:57:32 IST 2025

    Dear Mr. Gupta, Thank you for sharing your thoughts about your recent stay. We appreciate your feedback regarding the breakfast selection. Your comments have been noted, and we’re always exploring ways to enhance the variety and quality of our offerings to better suit the preferences of our guests. We hope to welcome you again and provide an experience that better reflects the high standards we aim for. Regards, Rohan Saigal

    5.0

    Neat and clean, perfect business sta

    suraj r.business

    we had an excellent stay at Holiday Inn Express, Greater Noida. the staff was very cordial and helpful. also food was good. complete facility was neat and clean. nothing to complain. rooms were compact, would have preferred a more airy room

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Room

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    Holiday Inn Express Greater Noida Knowledge Park

    Dear Mr. Ranade, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent stay with us and that our staff, food, and the overall cleanliness of the hotel met your expectations. It’s always our priority to provide a welcoming and comfortable environment for our guests. We also appreciate your feedback regarding the room size. Our concept is to offer essential comfort to our guests. We look forward to welcoming you back soon for another memorable stay! Best regards, Rohan Saigal

    5.0

    Excellent Stay

    mahesh r.solo

    room was neat and hygienic, food was good. easy accessibility. courteous staff . well maintained hotel. as always known for cleanliness.

    Travel Month: Jun 2025

    Room: 1 Queen Standard

    Holiday Inn Express Greater Noida Knowledge Park has replied on Sat Jun 07 11:29:12 IST 2025

    Dear Mr. Rao, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay and that everything from the cleanliness of the room to the food and staff exceeded your expectations. It’s always our goal to provide a comfortable, well-maintained environment for our guests, and we’re so happy that we were able to deliver that to you. We truly appreciate your continued trust in us, and we look forward to welcoming you back soon! Best regards, Rohan Saigal

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