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Review Of Heritage Divine Hotel

Nagwa, Varanasi | 7.9 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    898 Ratings, 463 Reviews

    excellent
    45%
    very good
    25%
    average
    13%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 4
    • 1

    Rating Categories

    • Location3.2
    • Cleanliness3.9
    • Food3.4
    • Value For Money3.5
    • Facilities3.5
    • Child Friendliness3.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests highly appreciate the clean and comfortable rooms, friendly staff, and prompt service at this property. The food is consistently described as delicious, with special mentions of the attentive kitchen staff. While the location might be tricky to find, the supportive staff, particularly Mr. Maruti and Mr. Ritik, enhance the overall experience. The property offers a peaceful ambiance, making it a great choice for travelers.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    anoop k.family with 2 kids

    Room condition and staff behavior excellent Amenities are also good. Highly recommend

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Good and comfortable Stay

    sridutta m.

    Very clean rooms, polite staff and good service. The cafe food was very good. service was prompt. Staff was very well behaved

    Travel Month: Oct 2025

    Room: Executive Room

    4.0

    Good Stay

    bhawana.couple

    the place is good and the staff was also very polite with good behavior. the food was also very good. though the location is little difficult to find but a very good hotel in budget stay.

    Travel Month: Oct 2025

    Room: Executive Room

    1.0

    Bad Experience

    jayesh.family

    hotel located is backword area and hotel facilities is worst as per charges and no landline available in room for Food order if any service need then you have to go reception and described

    Travel Month: Oct 2025

    Room: Executive Room

    2.0

    Poor Stay

    thakur p.solo

    Very congested area, car parking food and everything not in good and not a good service of food, okay, okay not so we can say that very much good Not so good services

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    sarthak s.family

    Hotel was very clean. Rooms are very comfortable and good. Staff was also very friendly.

    Travel Month: Oct 2025

    Room: Executive Room

    • user photos
    1.0

    Terrible Stay

    pankaj k.couple

    Worst service ever high rate bad hotel , staff dont have understanding to talk to customer and the pics what is shown on the internet is way different than that it actually is.... very pathetic

    Travel Month: Oct 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    anshu k.group

    Room was good so was service but the swimming pool was small not as expected. But overall it was good.

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    nice stay

    parikshit n.

    Stay was wonderful and very wellbehaved staffs, well maintained infra and powerbackup was nice

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Executive Room

    4.0

    Stay was Okay

    vivek d.family with 2 kids

    •Hotel Is okay neat clean but little inside the colony Ola and uber cabs will pick and drop you. •Canteen is good •Swimming pool is small one only for 10-15 mins fun not that clean. •You can opt this as an option

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    Excellent Stay

    ayush s.

    property has nice ambience. pool is also active comfortable stay . staff is very attentive and coperative specially ritik . please visit once

    Travel Month: Sep 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Tue Sep 23 21:08:52 IST 2025

    Thank you for sharing your valuable feedback. It’s great to hear that you found our team cooperative. Your feedback means a lot to us. Looking forward to host you again.

    4.0

    Nice and decent stay

    nitin c.solo

    Nice and clean room...nice location...very hospitable staff..location is good ...is bit inside main road but pretty much approachable...food is good...all amenities listed are present and are good..

    Travel Month: Sep 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Sun Sep 28 19:05:43 IST 2025

    Thankyou for your valuable feedback. Looking forward to your next visit soon

    5.0

    Excellent Stay

    satyendra.

    Hotel is good stop is very good food is very good all is very good

    Travel Month: Sep 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Tue Sep 23 21:09:12 IST 2025

    We are glad you enjoyed your stay at our hotel. Looking forward to host you again.

    1.0

    Terrible Stay

    priyansh a.group

    The room is very small and bathroom roof leaked or hotel location is also not good

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    Good

    shivam s.

    Good behaviour and fast check in food is also good parking space available

    Travel Month: Sep 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Tue Sep 23 21:37:49 IST 2025

    We are glad you liked your stay at our hotel. Looking forward to host you again.

    4.0

    good

    dhirendra k.family

    Staff is polite and comparative, But led tv is not working, overall good as cleaning of room bathroom

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Nice hotel and awesome ambience

    aman p.family with 1 kid

    Hotel was neat and clean, connectivity is good and ambience was awesome. The pictures posted by hotel are correct and they maintain nicely.

    Travel Month: Aug 2025

    Room: Executive Room

    • user photos

    Heritage Divine Hotel has replied on Sun Sep 28 19:07:27 IST 2025

    Thankyou for your valuable feedback. Looking forward to your next visit soon

    5.0

    stay at heritage divine

    sahil s.family

    The stay was excellent , the service and staff was superb especially there kitchen service staff and they were so cooperative

    Travel Month: Aug 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Tue Sep 23 21:41:00 IST 2025

    We are glad you liked your stay at our hotel. Looking forward to host you again.

    3.0

    Average Stay

    shailendra y.couple

    not as per safety norms.. water leakage, open socket near by shower area it might be caused by dangerous acc not as per safety norms.. water leakage, open socket near by shower area it might be caused by dangerous accident

    Travel Month: Aug 2025

    Room: Executive Room

    4.0

    Good Stay

    maanvendra s.group

    Good place great rooms a little inside the in the society cooperative staff food is also ok !

    Travel Month: Aug 2025

    Room: Executive Room

    Heritage Divine Hotel has replied on Sun Sep 28 19:08:17 IST 2025

    Thankyou for your valuable feedback. Looking forward to your next visit soon

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