Review Of Havana Club Farmhouse | Pool & Gym

The Cleanliness of the property is a major concern as per the reviews. Guests have complained about dirty and smelly rooms and washrooms, unclean kitchen appliances, and dusty furniture. The Staff behavior is also a mixed bag with some guests praising their helpfulness while others have complained about uncooperative and dishonest behavior. The Location of the property is appreciated by some guests for its peaceful and eco-friendly environment, while others have found it difficult to locate and navigate due to poor roads.

• Cleanliness

  Several guests have mentioned that the property is not well-maintained and lacks cleanliness. They have reported dirty and smelly rooms and washrooms, as well as dirty kitchen appliances and furniture. Some guests had to clean the kitchen counters before using them. Overall, the lack of cleanliness has been a major concern for guests.

• Staff

  Several guests have reported uncooperative and unhelpful staff. Some guests have mentioned that the caretaker did not fulfill the promised services, such as washing dishes, despite being paid extra for it. Other guests have reported slow service and unresponsive managers. However, a few guests have also mentioned that the staff's behavior was good and supportive.

• Location

  The property's location has been a mixed bag for guests. Some guests have reported that the location is good and convenient, while others have mentioned that the area roads are not so good and can be difficult to navigate. A few guests have also mentioned that the location is in a village area and can be missed if not guided properly.